Topic: Leadership, Teams, Emotional Intelligence, Job Satisfaction
Publication: Small Group Research (JAN 2011)
Article: Managers’ Trait Emotional Intelligence and Group Outcomes: The Case of Group Job Satisfaction
Authors: L. Zampetakis & V. Moustakis
Reviewed By: Allison B. Siminovsky
Regardless of the nature of an organization’s end goals, it is in any organization’s best interests to have employees that are satisfied with their jobs. Individual job satisfaction has been linked to increased performance and higher organizational loyalty, amongst other positive implications. It has been found in the past that individual job satisfaction and trait emotional intelligence, or one’s emotional self-awareness, are linked, as being able to identify and regulate one’s emotions has had positive effects on job satisfaction.
As organizational structure is becoming more and more group-focused, this study raises the possibility that the trait emotional intelligence of a leader could play a role in group job satisfaction. If such a relationship could be found, organizations could use this information to place those employees with high trait emotional intelligence in leadership roles, potentially boosting group job satisfaction and benefiting the organization as a whole.
Supporting the notion that groups tend to develop shared judgments and evaluations over time, the researchers found that the groups they studied developed unitary evaluations of their leaders’ emotional intelligence.