Help the Organization and…Help Yourself!!!

Topic: Citizenship Behavior, Interviewing, Selection
Publication: Journal of Applied Psychology (MAR 2011)
Article: Effects of organizational citizenship behaviors on selection decisions in employment interviews.
Authors: N. P. Podsakoff, S. W. Whiting, P. M. Podsakoff, & P. Mishra
Reviewed By: Thaddeus Rada

Organizational citizenship behaviors (OCBs) are behaviors an employee may engage in that have a positive impact on the work environment. Recent research has found that OCBs can have an important impact on productivity, turnover, and other outcomes that organizations value. In an effort to hire individuals who are likely to engage in OCBs, research has been devoted to finding ways to assess the tendency of job applicants to engage in these behaviors. However, little research has assessed how knowledge of an applicant’s tendency to engage (or not engage) in OCBs might impact selection decisions concerning that individual – until now.

Using an interview in a hypothetical hiring scenario, the current study found that individuals who demonstrated a tendency to engage in a variety of OCBs (helping behavior, constructively challenging the status quo, and verbally defending the organization) were given higher starting salary recommendations, higher ratings of competence, and overall higher evaluations than individuals who did not exhibit a tendency to engage in these OCBs.

Although our knowledge of how OCBs impact organizations is still growing, this study demonstrates that knowledge of applicant tendencies to engage in OCBs can have an impact on selection decisions. As we refine our knowledge of which OCBs are most useful for specific types of organizations, practitioners may use this knowledge to guide organizations towards selection systems that will effectively assess relevant OCBs.

Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Mishra, P. (2011). Effects of organizational citizenship behaviors on selection decisions in employment interviews. Journal of Applied Psychology, 96, 310-326.

human resource management,organizational industrial psychology, organizational management

Are Higher Paying Jobs More Satisfying?

Topic: Employee Satisfaction, Job Attitudes
Publication: Journal of Vocational Behavior (OCT 2010)
Article: The relationship between pay and job satisfaction: A meta-analysis of the literature
Authors: T.A. Judge, R.F. Piccolo, N.P. Podsakoff, J.C. Shaw, and B.L. Rich
Reviewed By: Benjamin Granger

We all want a job that pays well, right?  How many of us think things like “if I could only make that much more, I would be happy”?  Tempting to think such things isn’t it?  These questions, of course, address the old debate of whether pay leads to satisfaction.  We’ve all heard anecdotes about people who make lots of money and are miserable yet many of us can’t help but think that more money would make us more satisfied.

In an extensive meta-analysis, Judge et al. recently put this issue to the test to find out if employees find higher paying jobs more satisfying.  While their results suggest that within organizations, higher pay is associated with higher job satisfaction, the relationship was not very strong.  Not surprisingly, the results also suggest that pay level is more strongly related to employees’ satisfaction with pay specifically than with the job overall.  Moreover, the fairly weak relationships between pay level and satisfaction were consistent across several countries (U.S., Great Britain, India, Australia, Taiwan).

Judge et al.’s study suggests that while increased pay is associated with increased satisfaction with one’s pay and job, these relationships are not as strong as we might assume.  If employees truly want satisfying work, then searching for the best paying job is probably not the way to go.

The authors note that attractive characteristics of the leaders and the actual job are likely better predictors of job satisfaction than pay level.

While these results also suggest that increasing pay alone is probably not the best way to improve employees’ attitudes, Judge et al. warn that this does not mean that pay does not have any motivational power.  Nevertheless, being a pay leader in the industry is unlikely to boost organization-wide satisfaction as employees are well known to compare themselves to others and there is evidence that pay is satisfying only to the extent that it is higher than comparable others (e.g., coworkers).

Judge, T.A., Piccolo, R.F., Podsakoff, N.P., Shaw, J.C., & Rich, B.L. (2010). The relationship between pay and job satisfaction: A meta-analysis of the literature. Journal of Vocational Behavior, 77, 157-167.