For some employees, providing service with a smile can be depleting act of emotional labor. A new study explains why a highly emotional service worker might be the best service worker.
You want to hire the best. To get superior employees, your company does its homework on each potential candidate. Unfortunately, calling references isn’t that effective. Phone conversations just don’t provide accurate, consistent data. How can you improve the process? A new survey designed by Cynthia Hedricks and her colleagues may be a step forward in solving the professional reference problem.
In this recent study, Honkaniemi et al. (2013) set out of explore whether a job applicant’s personality type is associated with his/her reactions – including perceptions of fairness and face validity – to the selection process. Results question whether personality types should be included in models and analyses investigating applicant reactions.
How well can your spouse sing your praises? Well enough to help you get that job you’ve always wanted?
This article discussed the ethical and legal issues surrounding spousal interviews for employment. Ever heard of it? Some companies are choosing to include spousal interviews as a part of their hiring process, especially for sales roles.
Have you ever taken a personality test as part of a hiring process and found your mind wandering? Where did it go? Did you wonder how to best answer the questions to secure the job? Or did you ponder why puppies are just so damn cute? Or why the Flock
Topic: Selection, Personality, Recruiting Publication: Journal of Applied Social Psychology (MAY 2012) Article: Social Networking Websites: Personality Ratings, and the Organizational Context: More Than Meets the Eye? Authors: D. H. Kluemper, P. A. Rosen, and K. W. Mossholder Reviewed By: Megan Leasher We are used to companies having candidates take
Topic: Selection Publication: Psychology in the Schools (2011) Article: Successful graduate students: The roles of personality traits and emotional intelligence Authors: Patrick M. Grehan, Rosemary Flanagan, & Robert G. Malgady Reviewed By: Scott Charles Sitrin, M.A. Typically, in graduate school settings, the students have a history of strong academic performance and
Topic: Selection Publication: Journal of Personality and Social Psychology (2004) Article: Academic performance, career potential, creativity, and job performance: Can one construct predict them all? Authors: Nathan R. Kuncel, Sarah A. Hezlett, & Deniz S. Ones Reviewed By: Scott Charles Sitrin, M.A. Cognitive ability – typically defined as a collection
Topic: Selection, Assessment Publication: Human Performance (2009) Article: Not much more than g? An examination of the impact of intelligence on NFL performance Authors: B.D. Lyons, B.J. Hoffman, & J.W. Michel Reviewed By: Scott Charles Sitrin, M.A. In most work, intelligence is a key a predictor of job performance. But
Topic: Selection Publication: Psychological Bulletin (2009) Article: A meta-analysis of the five-factor model of personality and academic performance Authors: Arthur E. Poropat Reviewed By: Scott Charles Sitrin, M.A. Does a student’s personality affect his or her academic performance? Poropat thinks so, and in investigating correlates of academic performance, he reviewed