Emotional Intelligence: A tangled web of definitions, predictors, outcomes, and models

Topic: Emotional Intelligence, Job Performance, Leadership
Publication: Industrial and Organizational Psychology: Perspectives on Science and Practice
Article: Emotional Intelligence: Toward Clarification of a Concept
Author: C. Cherniss
Selected commentary authors: Kaplan, Cortina, and Ruark (2010); Antonakis, J. & Dietz, J. (2010)
Reviewed by: Samantha Paustian-Underdahl

Emotional Intelligence (EI) has been one of the most popular topics studied throughout the history of I/O psychology. Given its popularity, it has been defined and measured in several different ways throughout time, leading to some confusion and controversy in the field. Cherniss (2010) argues that despite these multiple definitions and models, most researchers generally agree on what EI is: ‘‘the ability to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion, and regulate emotion in the self and others’’ (Mayer, Salovey, & Caruso, 2000, p. 396).

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