Do you care about human capital? You should!

Topic: Organizational Performance, Talent Management, Strategic HR
Publication: Journal of Applied Psychology (MAY 2011)
Article: Does human capital matter? A meta-analysis of the relationship between human capital and firm performance
Authors: Crook, T. R., Todd, S. Y., Combs, J. G., Woehr, D. J., & Ketchen, D. J.
Reviewed by: Alexandra Rechlin

It is often assumed that human capital is related to organizational performance, but the research literature provides mixed support for that assumption. In this article, the authors conducted a meta-analysis of 66 studies to clarify the seemingly contradictory research on the relationship between human capital and firm performance.

The authors found that human capital was positively related to firm performance, but that the relationship was moderated by the type of measure used and the type of human capital. The relationship was stronger when performance was measured with operational performance measures (e.g., customer service satisfaction or innovation), as opposed to global performance measures (e.g., returns on assets or returns on sales). The relationship between human capital and performance was also stronger when the human capital was firm-specific as opposed to being general human capital.

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Stop Burnout, Increase Engagement & Improve Safety…by Providing Supportive Environment?

Topic: Health and Safety, Motivation, Human Resources
Publication: Journal of Applied Psychology (JAN 2011)
Article: Safety at Work: A Meta-analytic Investigation of the Link Between Job Demands, Job Resources, Burnout, Engagement, and Safety Outcomes
Authors: Jennifer D. Nahrgang, Frederick P. Morgeson, David A. Hofmann
Reviewed by: Mary Alice Crowe-Taylor

These days, the workplace is generally quite demanding! This study used a meta-analysis approach, with 203 independent samples, to assess how detrimental job demands are, and how helpful job resources are, in terms of burnout, engagement and safety outcomes. These researchers wanted to know how well the job demand-resources theory (JD-R) by Bakker & Demerouti (2007) explains these relationships.

According to this analysis, pretty well actually! The model that best fit the data supported the JD-R’s theoretical links between job demands-health impairment-burnout-negative safety outcomes. Burnout was harmful to safe work practices! It also supported the theory’s links between job resources-motivation-engagement-positive safety outcomes. Engaged employees are motivated to work safely.

Job demands included variables like job complexity, role overload, cognitively challenging work, physical demands, and risks and hazards. Draining to employees both physically and psychologically, these result in burnout, health impairments, and a greater number of unsafe outcomes, as this study showed. Only the variable “physical demands” was not related to burnout or engagement.

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Learning to learn: aim high and believe in yourself!

Topic: Training, Goals, Learning
Publication: Psychological Bulletin (MAR 2011)
Article: A meta-analysis of self-regulated learning in work-related training and educational attainment: What we know and where we need to go
Authors: T. Sitzmann, K. Ely
Reviewed by: Alexandra Rechlin

When people self-regulate, they monitor their emotions, thoughts, and behaviors in order to obtain some sort of goal. Self-regulated learning refers to when people attempt to monitor and control their emotions, thoughts, and behaviors in order to attain a learning or achievement outcome. The authors of this article reviewed numerous theories of self-regulated learning and conducted a meta-analysis to better understand the extent to which self-regulated learning processes affect learning.

Think about the last time you attended some sort of training session. Assuming that you actually cared about learning something, you may have set a performance goal for yourself. That goal is a regulatory agent – it gets you moving towards positive outcomes. To achieve your goal, you may have used a number of strategies, like planning, monitoring, controlling your emotions, and environmental structuring (e.g., choosing to review training materials in a library instead of at a basketball game). These strategies are called regulatory mechanisms, because they are processes used to achieve a goal. Other regulatory mechanisms include metacognition (thinking about thinking), attention, learning strategies, persistence, time management, and effort. Finally, you might use regulatory appraisals to evaluate your progress towards achieving your learning goal. These regulatory appraisals include self-evaluation, attributions, and self-efficacy (belief in your own capabilities).

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As with Fine Wines, Motivation Matures with Age

Topic: Motivation, Strategic HR
Publication: Journal of Organizational Behavior (JAN 2011)
Article: Age and work-related motives: Results of a meta-analysis
Authors: D.T. Kooij, A.H. De Lange, P.G. Jansen, R. Kanfer, J.S. Dikkers
Reviewer: Neil Morelli

You’ve most likely read the following headline, “The US workforce is aging.” Whether organizations like it or not this change is coming and with it comes the possibility of skilled labor shortages and “brain drain”. To prevent this, companies have often turned to offering financial or other economic incentives to persuade employees to stay on.Does this work? What job qualities motivate a maturing employee?

The current research on motives suggests that as we age, our priorities change in regards to our need to develop ourselves professionally (growth), be emotionally connected to others (social), and maintain our personal resources (security). Our focus on intrinsic versus extrinsic rewards can also fluctuate. Kooij and colleagues (2011) recently analyzed the cumulative findings from 86 studies that explored the relationship between age and the motivation umbrella of needs, values, and motives. In general, older employees were found to be less motivated by growth opportunities (e.g., training and learning; depended on job type), work-related security, and extrinsic motivators.

A closer look at the individual work-related motives showed that older employees are MORE motivated by jobs that allow for accomplishment, interesting work, autonomy, helping others, and job security (intrinsic security). They also revealed that older employees are LESS motivated by jobs that focus on development/challenge, advancement/promotion, working with people, recognition, and compensation/benefits.

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Does Being Proactive in Your Job Positively Relate to Your Performance, Satisfaction, and Commitment? Yes, Yes, and Yes!

Topic:  Job Performance, Organizational Commitment
Publication: Journal of Occupational and Organizational Psychology (JUNE 2010)
Article:Employee proactivity in organizations: A comparative meta-analysis of emergent proactive constructs
Authors: Jeffrey P. Thomas, Daniel S. Whitman, and Chockalingam Viswesvaran
Reviewed by: Mary Alice Crowe-Taylor

Given the dynamic nature of the work environment, being proactive has become necessary for today’s leaders and managers. What does that mean? More specifically, what is Employee Proactivity and what does it lead to? Measuring Employee Proactivity has varied from measuring “proactive personality”, which is considered a steady, natural propensity to direct or control circumstances and dynamically provoke change, to measuring “voice” which measures the tendency to constructively discuss change. Two other ways of measuring it are the self-explanatory variables “personal initiative” and “taking charge”.

In this study, using meta-analysis, these authors analyzed 103 data sets totaling 32,967 participants and empirically determined the relationships between these types of measures of Employee Proactivity and job performance, job satisfaction, organizational commitment as well as: “the big five” personality traits; social networking ability; work experience; age; and general mental ability.

Whew! What a lot of variables! Well, the good news is that the authors were very comprehensive and exacting in their analysis. Employee Proactivity, measured as “proactive personality”, ”taking personal initiative” and “taking charge”, positively correlated with both subjective and objective job performance.

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Role stressors and organizational citizenship behavior: Don’t stress those workers out

Topic: Citizenship Behavior, Stress
Publication: Journal of Applied Psychology (JAN 2011)
Article: Relationships of role stressors with organizational citizenship behavior: A meta-analysis
Authors: Erin Eatough, Chu-Hsiang Chang, Stephanie Miloslavic, and Russell Johnson
Reviewed By: Bobby Bullock

Job performance is not only evaluated by looking at an employee’s formal tasks but also through extra-role behaviors like organizational citizenship behavior (OCB, or behavior that goes beyond job requirements to support and benefit the workplace).  However, while researchers have looked at a myriad of predictors of formal performance, much less attention has been awarded to predictors of OCB.  To address this, Eatough, Chang, Miloslavic, and Johnson (2011) conducted a meta-analysis to determine the effects of occupational role stressors on OCB.

Role stressors, or factors that strain the behaviors and demands associated with a particular job, include role ambiguity, role conflict, and role overload.  Role ambiguity refers to unclear or vague performance expectations (Katz & Kahn, 1978).  Role conflict refers to simultaneous contradictory expectations from coworkers and employers (Katz & Kahn, 1978).  Role overload is when employees feel overloaded with tasks and responsibilities, or when too much is expected (Rizzo, House, & Lirtzman, 1970).  The importance of examining the role stressor-OCB relationship is obvious when considering the importance of OCB.  OCB is linked to performance, customer satisfaction, job satisfaction, organizational effectiveness, and profitability (Podsakoff, MacKenzie, Paine, & Bachrach, 2000; Organ, Podsakoff, & MacKenzie, 2006). In the meta-analysis, Eatough et al. (2011) found the following:

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