The workplace has changed dramatically in recent years and it is not done transforming just yet. Some workers have become less productive due to suffering from exhaustion, which is now a common state in the workplace. Workers also face continuous fear of the unknown, such as the ability for new technology to replace jobs. In this article, authors (Edmondson and Chamorro-Premuzic, 2023) elaborate on the importance of maintaining human qualities in the workplace during these trying times. The authors highlight three ways that leaders can rejuvenate the team’s state of mind. For each of the three areas, the authors offer several practical steps that can be taken.
REENERGIZE THE TEAM
Leaders can help team members remember how important their contributions are to the company’s mission. Assist them with rediscovering the purpose behind the work they do. This will humanize the work and help team members connect with each other.
Practical steps:
- Reiterate the overall purpose of the organization or team.
- Ask people their values and how their job affects the team.
- Have people explain the relationship they have with another coworker and what they cherish about the relationship.
HEAL WOUNDS
During tough times, leaders should fall back on their interpersonal skills instead of their business skills. They can open up and become more vulnerable, and they can engage in active listening to help team members reflect on their personal problems. They can also help team members shift their defeats into learning opportunities by creating a safe and supportive environment.
Practical steps:
- Ask people to reflect on their present or past wounds.
- Have people consider what they may have done to contribute toward failure or burnout.
- Actively listen, be empathetic, let go of the past, and recommit.
RETURN THE FOCUS
Get the team back on track by helping them reestablish their major tasks. Leaders should communicate clearly to help team members articulate the “what, why, and how” that will help people refocus their attention. Leaders should also try to get people excited about the work they will be doing together as a team. Finally, when the team is feeling drained, it is best to lighten the workload to avoid depletion or burnout.
Practical Steps:
- Determine what needs to be improved.
- Identify what practices the team can leave behind.
- Establish what is needed to successfully complete the work.
PRACTICAL APPLICATIONS FOR EMPLOYEES
The authors believe that it is imperative to return to the emotional state that connects human beings in the workplace. In a world that is shadowed by uncertainty and innovative technology, it is essential that team members feel rejuvenated and heard. By taking the suggested three steps, leaders can help their employees feel uplifted and hopeful.
Edmondson, A. C., & Chamorro-Premuzic, T. (2023). 3 Ways to re energize your team when morale is low. Harvard Business Review.
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