Day: February 22, 2010

Imitating the Expert’s Behavior Can Diminish Organizational Performance: Here’s Why

Topic: Culture Publication: Academy of Management Journal (APR 2009) Article: The Enactment-Externalization Dialectic: Rationalization and the Persistence of Counterproductive Technology Design Practices in Student Engineering Authors: P.M. Leonardi, M.H. Jackson, A. Diwan Reviewed By: Katie Bachman What makes for an expert? In many workplaces, the idealization of an expert employee is