Do This for Better Communication on Virtual Teams

If you’ve ever been on a conference call or worked remotely, you may have experienced being in the minority when it comes to making decisions on a virtual team. This scenario often results in majority members not wanting to address your concerns when you challenge the majority viewpoint. Whether your insights are radical or marginal, we know that contradictory opinions are needed to foster creativity and combat groupthink, which is a lack of individual creativity that may lead to harmful group consensus. What can organizations do to ensure virtual team members are open to everyone’s ideas? Researchers (Swaab, Phillips, & Schaerer, 2016) found that awareness of secret conversation opportunities can help.

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