Online Avatars Used In Selection: Still Prone to Bias
Researchers find that online avatars used for employee selection can still lead to stereotypes or biased decision making.
Researchers find that online avatars used for employee selection can still lead to stereotypes or biased decision making.
Topic: Job Performance Publication: Computers in Human Behavior Article: Human communication in customer-agent-computer interaction: Face-to-face versus over telephone .Author: A. Kira, D.M. Nichols, M. Apperley Featured by: Benjamin Granger Regarding consumer service, organizations strive for several outcomes: 1) The customer receives quality service, 2) the service is delivered in a timely manner, and
Topic: Measurement, Statistics Publication: Computers in Human Behavior Article: From paper to pixels: A comparison of paper and computer formats in psychological assessment. Author: M.J. Naus, L.M. Phillipp, M.Samsi Featured by: Benjamin Granger Although many organizations have jumped onto the internet-data collection bandwagon, several issues still need to be addressed. For example, are paper-pencil and internet-based