Category: Performance Appraisal

When Normal Performance Isn’t Normal Performance

Topic: Performance, Performance Appraisal Publication: Personnel Psychology Article: The best and the rest: Revisiting the norm of normality of individual performance Authors: O’Boyle Jr., E., & Aguinis, H. Reviewer: Neil Morelli The gloves are off because O’Boyle and Aguinis have just challenged a perennial assumption of the performance literature. What

Performance ratings are dynamic… now how do we rate them?

Topic: Performance Appraisal, Performance
Publication: Journal of Applied Psychology (2010)
Article: Understanding performance ratings: Dynamic performance, attributions, and rating purpose.
Authors: Jochen Reb and Gary Greguras
Reviewed By: Allison Gabriel

Customer Satisfaction Surveys: A Measure of Race and Gender. A Measure of Performance? Not So Much

Topic: Fairness, Diversity, Performance Appraisal
Publication: Academy of Management Journal
Article: An examination of whether and how racial and gender biases influence customer satisfaction
Authors: D. R. Hekman, K. Aquino, B. P. Owens, T. R. Mitchell, P. Schilpzand, & K. Leavitt
Reviewed By: Katie Bachman

Is it Fair to Include “Citizenship” in Performance Appraisals?

Topic: Citizenship Behavior, Performance Appraisal Publication: Journal of Business and Psychology (DEC 2009) Article: Organizational citizenship behavior in performance evaluations: Distributive justice or injustice Authors: S.K., Johnson, C.L. Holladay, & M.A. Quinones Reviewed By: Benjamin Granger Organizational Citizenship Behaviors (OCBs) are volitional work behaviors that go above and beyond the call of

Slamming the Door on Performance Reviews

Topic: Assessment, Organizational Performance, Performance Appraisal Publication: Wall Street journal Article: Get rid of the performance review.  Author: S.A. Culbert Feature by: Benjamin Granger Annual pay and performance reviews are rarely fun (We can all attest to that!).  But it remains a common practice in many organizations.  Surely there’s a good reason why we

If I’m Bad, Then So Are You!

Topic: Feedback, Job Performance, Performance Appraisal Publication: International Journal of Selection and Assessment Article: The influence of a manager’s own performance appraisal on the evaluation of others. Blogger: Benjamin Granger Have you ever received a poor performance appraisal from a supervisor?  (Let’s hope not too many!)  If you have, were you surprised?  (Hey, I’m a pretty good employee! What