Category: Performance Appraisal

Workplace Blues: Employees feel stressed, underpaid, and unheard

The first step is solving problems in your workforce is understanding what those problems are. No amount of process improvement, rewards systems, or management support will suffice, without an accurate sense of your company’s climate and employee satisfaction. So, how are your employees feeling? Well, according to the American Psychological Association, they might be unhappy, especially if they are women.

With OCBs and Justice For All (IO Psychology)

Topic: Organizational Justice, Teams, Citizenship Behavior, Performance Appraisal Publication: Journal of Applied Psychology (NOV 2012) Article: Examining Retaliatory Responses to Justice Violations and Recovery Attempts in Teams Authors: J.S. Christian, M.S. Christian, A.S. Garza, A.P.J. Ellis Reviewed By: Ben Sher Should managers deal fairly with their employees? Well yes, of

Mixed Messages: Gender Differences in Performance and Promotability Ratings (IO Psychology)

Topic: Gender, Performance Appraisal Publication: Journal of Management (MAR 2012) Article: A Meta-Analysis of Gender Group Differences for Measures of Job Performance in Field Studies Authors: Roth, P. L., Purvis, K. L., & Bobko, P. Reviewed By: Thaddeus Rada In human resource management, we are often concerned with group-based differences

When Normal Performance Isn’t Normal Performance

Topic: Performance, Performance Appraisal Publication: Personnel Psychology Article: The best and the rest: Revisiting the norm of normality of individual performance Authors: O’Boyle Jr., E., & Aguinis, H. Reviewer: Neil Morelli The gloves are off because O’Boyle and Aguinis have just challenged a perennial assumption of the performance literature. What

Performance ratings are dynamic… now how do we rate them?

Topic: Performance Appraisal, Performance
Publication: Journal of Applied Psychology (2010)
Article: Understanding performance ratings: Dynamic performance, attributions, and rating purpose.
Authors: Jochen Reb and Gary Greguras
Reviewed By: Allison Gabriel

Customer Satisfaction Surveys: A Measure of Race and Gender. A Measure of Performance? Not So Much

Topic: Fairness, Diversity, Performance Appraisal
Publication: Academy of Management Journal
Article: An examination of whether and how racial and gender biases influence customer satisfaction
Authors: D. R. Hekman, K. Aquino, B. P. Owens, T. R. Mitchell, P. Schilpzand, & K. Leavitt
Reviewed By: Katie Bachman

Performance Appraisals and How They Go Wrong

Topic: Performance Appraisals Publication: Journal of Applied Psychology (May, 2010) Article: The roles of rater goals and ratee performance levels in the distortion of performance ratings. Authors: X. M. Wang, K. F. E. Wong, J. Y. Y. Kwong Reviewed By: Rachel Marsh Performance appraisals play a critical role in an employee’s

Is it Fair to Include “Citizenship” in Performance Appraisals?

Topic: Citizenship Behavior, Performance Appraisal Publication: Journal of Business and Psychology (DEC 2009) Article: Organizational citizenship behavior in performance evaluations: Distributive justice or injustice Authors: S.K., Johnson, C.L. Holladay, & M.A. Quinones Reviewed By: Benjamin Granger Organizational Citizenship Behaviors (OCBs) are volitional work behaviors that go above and beyond the call of

Slamming the Door on Performance Reviews

Topic: Assessment, Organizational Performance, Performance Appraisal Publication: Wall Street journal Article: Get rid of the performance review.  Author: S.A. Culbert Feature by: Benjamin Granger Annual pay and performance reviews are rarely fun (We can all attest to that!).  But it remains a common practice in many organizations.  Surely there’s a good reason why we