Do you have what it takes? An examination of the psychological characteristics that predict success in athletes.

Topic: Selection
Publication: The Sport Psychologist (2009)
Article: Why some make it and others do not: Identifying psychological factors that
predict career success in professional adult soccer
Authors: N. Van Yperen
Reviewed By: Scott Charles Sitrin

Why do some aspiring soccer players reach the professional ranks and others do not? Though some previous research has focused on the psychological characteristics of athletes that are already successful, little research has been conducted on the psychological characteristics that enable aspiring athletes to succeed.

In a study that sought to do just that, Dutch psychologist Nico Van Yperen was able to predict with over seventy percent accuracy whether Dutch junior-elite soccer players would become professional soccer players by assessing their mental characteristics. Specifically, Van Yperen assessed 65 fourteen-year-old males that attended an internationally recognized soccer academy. Ten to 15 years later, a portion of these players became professional soccer players and it was found that three psychological factors — goal commitment, problem-centered coping behaviors, and a tendency to seek social support — could predict who would achieve professional status with seventy percent accuracy.

These results suggest that the secret to selecting athletes has been uncovered. If
players have the trifecta of psychological factors, give them a jersey. If not, show them
the door.

Van Yperen, N.W. (2009). Why Some Make it and Others Do Not: Identifying Psychological Factors That Predict Career Success in Professional Adult Soccer. Sport Psychologist, 23(3), 317-329.

human resource management,organizational industrial psychology, organizational management

Less Isn’t More: Structure in Employment Interviews

Topic: Interviewing, Selection, Human Resources
Publication: Personnel Psychology (SPRING 2011)
Article: Is more structure really better? A comparison of frame-of-reference training and descriptively anchored rating scales to improve interviewers’ rating quality.
Authors: K. G. Melchers, N. Lienhardt, M. V. Aarburg, & M. Kleinmann
Reviewed By: Thaddeus Rada

Interviews remain one of the most common methods that organizations use to select new employees. Additionally, one of the most consistent recommendations in I/O psychology is that structuring interviews improves their ability to improve the selection process and make successful hires. Although the strength of structured interviews over unstructured interviews is well-documented, previous research has been inconsistent in identifying how different methods of adding structure to interviews may relate to one another. A new study by Melchers and colleagues begins to address this issue.

Melchers and his colleagues’ study compared the effectiveness of two methods of adding structure to interviews: frame-of-reference (FOR) training and descriptively anchored rating scales (DARS). FOR training is used to provide interviewers with information about the content addressed by each question, as well as a common standard by which the performance of applicants and their answers to the interview questions can be judged. DARS are a bit more specific, giving interviewers examples of what poor, average, and good answers to each interview question might consist of.

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Help the Organization and…Help Yourself!!!

Topic: Citizenship Behavior, Interviewing, Selection
Publication: Journal of Applied Psychology (MAR 2011)
Article: Effects of organizational citizenship behaviors on selection decisions in employment interviews.
Authors: N. P. Podsakoff, S. W. Whiting, P. M. Podsakoff, & P. Mishra
Reviewed By: Thaddeus Rada

Organizational citizenship behaviors (OCBs) are behaviors an employee may engage in that have a positive impact on the work environment. Recent research has found that OCBs can have an important impact on productivity, turnover, and other outcomes that organizations value. In an effort to hire individuals who are likely to engage in OCBs, research has been devoted to finding ways to assess the tendency of job applicants to engage in these behaviors. However, little research has assessed how knowledge of an applicant’s tendency to engage (or not engage) in OCBs might impact selection decisions concerning that individual – until now.

Using an interview in a hypothetical hiring scenario, the current study found that individuals who demonstrated a tendency to engage in a variety of OCBs (helping behavior, constructively challenging the status quo, and verbally defending the organization) were given higher starting salary recommendations, higher ratings of competence, and overall higher evaluations than individuals who did not exhibit a tendency to engage in these OCBs.

Although our knowledge of how OCBs impact organizations is still growing, this study demonstrates that knowledge of applicant tendencies to engage in OCBs can have an impact on selection decisions. As we refine our knowledge of which OCBs are most useful for specific types of organizations, practitioners may use this knowledge to guide organizations towards selection systems that will effectively assess relevant OCBs.

Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Mishra, P. (2011). Effects of organizational citizenship behaviors on selection decisions in employment interviews. Journal of Applied Psychology, 96, 310-326.

human resource management,organizational industrial psychology, organizational management

Selection Methods: Almost a Century of Research

Topic: Selection
Publication: Psychological Bulletin, Vol. 124
Article: The validity and utility of selection methods in personnel psychology: Practical and theoretical implications of 85 years of research findings.
Authors:  Frank Schmidt and John Hunter
Reviewed By: Bobby Bullock

In a practical sense, the most valuable attribute of a selection procedure (i.e., personnel assessment method) is the degree to which it successfully predicts future job performance, job-related learning, and other criteria.  The term that describes the ability of an assessment tool to predict future performance is called predictive validity.  The greater the predictive validity of a selection procedure (or some combination of assessment procedures), the better it is at predicting the outcomes described above. Selection procedures with high predictive validities also have more value for organizations; via increased productivity, output, and learning ability of their workforce.  In a seminal article, Schmidt and Hunter (1998) conducted a meta-analysis on thousands of studies over 85 years to determine the predictive validity of 19 different selection procedures, both individually and in combination with general mental ability (GMA)

Schmidt and Hunter (1998) found GMA (also known as g, general intelligence, and general cognitive ability) to be the single best tool for selection.  GMA measures have numerous benefits.  They are:

  • low-cost
  • highly predictive of job and training performance
  • supported by almost a century of research
  • predict performance for all types of jobs and at all job levels
  • not reliant on applicants having previous experience (as is the case with work sample and job knowledge tests)

Schmidt and Hunter (1998) even noted that GMA can be “considered the primary personnel measure for hiring decisions, and one can consider the remaining 18 personnel measures as supplements to GMA,” (p. 266).  Therefore, according to their findings, the important question in selection is not “what single procedure should we use?” but rather “what procedure should be combined with a GMA assessment?”

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Can we select employees with a guarantee they will stay?

Topic: Selection, Staffing, Turnover
Publication: Journal of Vocational Behavior (APR 2011)
Article: Career decision status as a predictor of resignation behavior five years later
Authors: Joanne K. Earl, Amirali Minbashiana, Aun Sukijjakhamina and Jim E.H. Bright
Reviewed By: Allison B. Siminovsky

 Every organization has faced the problem of losing a great employee too soon.  But what if there was a way to see if an employee is likely to resign within several years of beginning his or her career?  A new study attempts to link resignation after five years with career decision status at the onset.  Career decision status refers to an individual’s certainty regarding his or her career path.  Additionally, career decision status takes into account whether a person has fully considered other options for his or her career path prior to settling on a career.

Using a career decision profile, the researchers examined the statuses of a group of new graduates beginning their careers at a consultancy.  These graduates answered questions regarding how much they knew about their occupations, their comfort with their decisions, and their decidedness with their potential careers at that point.  Five years later, the researchers observed that those who were more decided on their careers at the onset were less likely to resign over the five-year period.  Additionally, those who ranked career choice importance as very salient to their lives were more likely to leave the organization during their first five years of work.

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Who Reports Transferring Skills that Weren’t Trained?

Topic: Training
Publication: International Journal of Selection and Assessment (DEC 2010)
Article: Transferring more than learned in training: Employees’ and managers’ (over)generalization of skills
Authors: D.S. Chiaburu, K.B. Sawyer and C.N. Thoroughgood
Reviewed By: Benjamin Granger

Given the extensive costs associated with training a workforce, assessing the “bang-for-your-buck” is a vital step in the overall training process.  Specifically, it is (as many would argue) essential to evaluate the effectiveness of organizational training courses with measures of learning and trasnfer.  A common, yet controversial approach to measuring learning and transfer is to ask employees to report how much they have learned or how well they have transfered their skills following training.  A similar approach is to ask employees’ direct supervsiors to report how well they have transferred the skills learned in training to the job. 

Recent research (see ioatwork review entitled, “Is what we think we know, what we actually know?”) suggests that individuals’ self-assessments of their learning/knolwedge gain are not very accurate.  This is indeed echoed by the results of two studies conducted by Chiaburu et al. (2010).  The authors focused primarily on employee characteristics that influence whether they overgeneralize (e.g., report transferring skills on the job that were not actually covered in training) their transfer several months after attending an organziational training course. 

In addition to finding evidence that employees overgeneralize their transfer of skills, Chiaburu et al. (2010) found that supervisors also overgeneralized their employees’ transfer by indicating that employees improved in areas that were not addressed in the training course.  This tendency was less dramatic for skills that are more easily observable by supervsiors (e.g., used on the job daily).  

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Can I Get You a Cup of Coffee, Boss? Landing a Job after an Internship

Topic: Selection, Recruiting, Mentoring
Publication: Journal of Applied Psychology (OCT 2010)
Article: Internship: A Recruitment and Selection Perspective
Authors: H. Zhao, R. C. Liden
Reviewed by: Holly Engler

Looking for a job? Internships are a great way to gain practical experience before entering the workforce, post graduation. In fact, many companies including J.P. Morgan and Goldman Sachs’ report that nearly 89% of new hires were previous interns. So, it is reasonable to assume that an internship opportunity is the guaranteed gateway to getting hired? Not quite.   Until now, however, little research has studied how interns can obtain job offers or how host organizations can convince interns to stick around.

Hao Zhao and Robert Liden investigated how interns and organizations, both, use impression management (IM) techniques to satisfy recruitment goals. Individuals perform IM through self promotion techniques (pointing out strengths to appear competent), or through ingratiation (engaging in flattering behaviors to increase likeability). The students wish to make an impression on the organization in hopes of receiving a job offer.  Organizations perform IM through supervisory mentoring, listening to interns’ creativity, and demonstrating the ability to grow within the organization – in hopes of expressing that they are a desirable workplace.

Zhao and Liden proposed two main ideas: (a) Interns seeking a job are more likely to perform IM, and (b) organizations are more likely to perform IM if they intend to make job offers. 

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Test Bias Analysis: New Thoughts on an Old Method

Topic: Selection

Publication: Industrial and Organizational
Psychology: Perspectives on Science and Practice

Article: Not Seeing Clearly With Cleary:
What Test Bias Analyses Do and Do Not Tell Us

Authors: A.W. Meade and S. Tonidandel

Selected commentary
authors:
P.R.
Sackett and P. Bobko

Reviewed By: Samantha Paustian-Underdahl

 


Discrimination ducks When practitioners use pre-employment tests for
selection decisions, they must consider the potential biases that may result
from the assessment.  Using biased
tests can lead to poor, ‘unfair’ hiring decisions. Not only can perceptions of
unfairness negatively impact a company’s reputation and bottom line, but legal
issues can arise if selection procedures are not free from bias (Allen v.
Alabama State Board of Education, 2000). 
Whether HR professionals are developing their own test or procedure, or
are purchasing a test from a vendor, an understanding of test bias is essential
to ensure there is no adverse impact to any candidate group.

Meade and Tonidandel (2010) argue that despite the
importance of assessing for test bias in the field of I/O psychology, there are
pervasive misunderstandings regarding what tests of bias really tell us. They
believe that the standard technique for evaluating whether a test is biased (the
regression-based approach outlined by Cleary (1968)) fails to tell us what we
really need to know about a test. The authors explain that the Cleary approach
focuses on differences in regression lines across groups, which is known as differential
prediction
. In
other words, the Cleary method examines the extent to which predicted
performance matches observed performance when using a common regression line in
a specific selection context. The authors’ main concern with the Cleary method
of assessing test bias is that when differential prediction is found, many
people assume there is a problem with the test itself. However, there are many
other reasons for differential prediction, e.g., the way the outcome variable
(performance) is measured, the reliability of the test, or omitted variables.

In conclusion, Meade and Tonidandel (2010) provide
some recommendations to anyone responsible for selection tests:

1)   
Practitioners
should work with clients to attempt to identify the source of the differential
prediction and eliminate it if possible.

2)   
The
entire selection system (all tests used to predict performance) should be
assessed for adverse impact. If the differential prediction occurs for only
part of the selection system, look for a predictor that can reduce the overall
bias. For example, if a cognitive ability test leads to differential prediction
for one group of applicants, practitioners should look for another, non-biased
predictor (personality, motivation, cultural fit, etc.) to add to the selection
system that will account for the mean differences in performance.

3)   
Practitioners
should not assume a test is unusable in cases where differential prediction is
encountered. Depending on the organizations’ goals and priorities, differential
prediction does not necessarily make a test unusable for selection. When a
predictor accurately predicts performance, and does not show adverse impact or
mean differences, and the minority group has lower mean differences on
performance, it may well be in an organization’s best interest to not attend to
differential prediction. Suitability of use of the test in such situations
depends on opinions of fairness within the organization and society at large.

           

Selected Commentaries:

The commentaries generally fall into three
categories: commentaries that take issue with aspects of the focal paper
(Sackett & Bobko, 2010), commentaries that are generally supportive of
aspects of the paper yet believe that the authors did not go far enough, and
commentaries that focus on issues related to, but not directly addressed in,
the focal paper. The Sackett and Bobko (2010) commentary is reviewed below, as
it highlights issues most relevant to IOATWork.com’s audience.

Sackett and Bobko (2010) begin their commentary by
clarifying the presumed context of the Meade and Tonidandel focal paper. They
explain that there are generally two reasons for conducting differential
prediction analyses: 1) to comply with equal employment opportunity regulations
under which selection practice often operates and 2) to provide the scientist/
practitioner with insight as to the nature of predictor/criterion (selection
test/job performance) relationship. They believe that Meade and Tonidandel
focus their discussion around the second reason since they state that they
prefer to examine differential prediction regardless of the presence or absence
of mean differences on the predictor, which takes their discussion outside the
bounds of a regulatory framework. Thus, in practice, Sackett and Bobko argue
that personnel selection professionals only need to conduct bias analyses if
there are mean differences on the predictor between groups.

Another key point mentioned in the Sakett and Bobko
commentary is that many personnel selection practitioners use a range of
predictors that may produce a single score, such as an overall rating in an
interview or an assessment center. While the use of such measures to predict a
given outcome (i.e., job performance) can be examined for predictive bias, a
differential prediction analysis for each item is not always applicable.

Focal article:

Meade, A.W.
and Tonidandel, S. (2010). Not Seeing Clearly With Cleary: What Test Bias
Analyses Do and Do Not Tell Us. Industrial and Organizational Psychology: Perspectives
on Science and Practice
, 3, 192–205.

Commentaries:

Sackett, P. R., & Bobko, P. (2010). Conceptual
and technical issues in conducting and interpreting differential prediction
analyses. Industrial and Organizational Psychology
, 3, 213–217.

Citations:

Allen v. Alabama State Board of Education. U.S. Dist.
LEXIS 123 (M.D. Al 2000).

Cleary, T. A. (1968). Test bias: Prediction of grades
of Negro and White students in integrated colleges. Journal of Educational
Measurement
, 5,
115–124.

SJTs: They’re Not Perfect, but Gosh Darn it they Work!

Topic: Selection
Publication: Human Performance ( JAN 2010)
Article: Contextual effects on SJT responses: An examination of construct validity and mean differences across applicant and incumbent contexts
Authors: W.I. MacKenzie, R.E. Ployhart, J.A. Weekley, and C. Ehlers
Reviewed By: Benjamin Granger

A situational judgment test (SJT) is a commonly used employee selection tool which presents job applicants with realistic work situations. Job applicants are required to choose from several response options, which range in their effectiveness (as rated by subject matter experts).  While SJTs tend to predict future job performance rather well, there is still debate as to what SJTs actually measure (SJTs correlate with and likely measure cognitive ability, personality, job knowledge, and experience simultaneously) and how they operate in different contexts (e.g., job applicants vs. incumbents).

To further investigate the validity of SJTs, MacKenzie et al. (2010) addressed a few major issues common in SJT research. For example, much of the existing research on SJTs relies on samples of job incumbents.  However, SJTs are most frequently used in new employee selection and the authors speculate that the knowledge, skills, and abilities of incumbents may differ significantly from that of job applicants.  In other words, SJTs may operate differently for job incumbents and applicants.

Impressively, MacKenzie et al. collected SJT data from applicant and incumbent samples from six different organizations, arriving at a total sample of over 40,000 people. Because the SJTs were  tailored to the individual organizations using them, six different SJTs were employed. However, all six were similarly designed (Each situation was accompanied by five response options and participants chose the “best” and “worst” responses).

For all six organizations, job incumbents tended to have higher SJT scores than applicants. More importantly, the findings suggest that SJTs do function differently for job applicants and incumbents.  For all six organizations, cognitive ability was more strongly related to SJT scores for job incumbents than for applicants.

MacKenzie et al.’s findings suggest that practitioners should take care when interpreting the results of SJT research conducted on job incumbents, especially if the SJTs are intended for use in new employees in selection settings.  Nevertheless, SJTs enhance our ability to make predictions about future job performance and are even known to reduce adverse impact against racial minorities, which is a common by product of using pure cognitive ability tests in selection.

MacKenzie, W.I., Ployhart, R.E., Weekley, J.A., & Ehlers, C. (2010). Contextual effects on SJT responses: An examination of construct validity and mean differences across applicant and incumbent contexts. Human Performance, 23(1), 1-21.MacKenz

Explanations Can Leave a Sweet Taste in Job Applicants’ Mouths

Topic: Organizational Justice, Selection
Publication: International Journal of Selection and Assessment (DEC 2009)
ArticleEffects of explanations on applicant reactions: A meta-analytic review
Authors: D.M. Truxillo, T.E. Bodner, M. Bertolino, T.N. Bauer, and C.A. Yonce
Reviewed By: Benjamin Granger

Oftentimes, job applicants run a gauntlet of various selection tests, assessments, and interviews and it is important to understand how they affect applicants’ reactions toward the organization. Providing job applicants with explanations for the various selection procedures is a cost-effective and easily implemented intervention. Additionally, according to Truxillo and colleagues’ meta-analysis, explanations can positively impact applicants’ reactions toward the employment process and organization as a whole.

Firstly, Truxillo et al. found that explanations have a positive impact on job applicants’ fairness perceptions (e.g., how fair they perceive the selection process to be) and perceptions of the organization as a whole. Explanations were also found to have a more favorable impact on the fairness perceptions of personality employment tests as compared to cognitive ability employment tests (although this relationship is still favorable).

Interestingly, explanations have a positive effect on job applicant motivation which positively impacts job applicants’ cognitive ability test scores. Finally, Truxillo contrasted college student samples with real job applicant samples and found that the relationship between explanations and outcomes tends to be stronger for non-student samples (i.e., “real world” situations).

Ultimately, there is little doubt that organizations should be concerned with job applicants’ reactions to the employment process. Truxillo and colleagues’ findings are encouraging because they suggest that providing explanations to applicants during the employment process is cheap, fast, and effective at improving job applicants’ reactions.

Truxillo, D.M., Bodner, M., Bertolino, T.N., Bauer, T.N., & Yonce, C.A. (2009).  Effects of explanations on applicant reactions: A meta-analytic review. International Journal of Selection and Assessment, 17(4), 346-361.