How is volunteering perceived in the workplace? Contrary to expectations, employees who volunteer are viewed both positively and negatively depending on the perceived motives behind the volunteering. The results of a recent study show that volunteering for the “wrong reasons” results in negative judgment and potentially harmful behavior toward employee volunteers.
Generous employees can contribute to a business climate that is profitable, productive, and efficient. The same charitable personality type that gives more than they get often finds forming strong bonds with customers and co-workers a snap. But it is possible to be too generous. Adam Grant offers some suggestions for effective giving.
Topic: Culture, Self-Efficacy, Job Attitudes, Citizenship Behavior Publication: Journal of Applied Psychology (MAY 2012) Article: Doing the right thing without being told: Joint effects of initiative climate and general self-efficacy on employee proactive customer service performance. Authors: S. Raub, H. Liao Reviewed By: Ben Sher In the customer service division,
Topic: Job Performance, Citizenship Behavior
Publication: Journal of Applied Psychology
Article: A Moderated Mediation Model of the Relationship Between Organizational
Citizenship Behaviors and Job Performance
Authors: Ozer, M.
Reviewed by: Neil Morelli
Topic: Citizenship Behavior, Interviewing, Selection
Publication: Journal of Applied Psychology (MAR 2011)
Article: Effects of organizational citizenship behaviors on selection decisions in employment interviews.
Authors: N. P. Podsakoff, S. W. Whiting, P. M. Podsakoff, & P. Mishra
Reviewed By: Thaddeus Rada
Topic: Citizenship Behavior, Work-Life Balance
Publication: Journal of Organizational Behavior (AUG 2010)
Article: Citizenship under pressure: What’s a good soldier to do?
Author: M. C. Bolino, W. H. Turnley, J. B. Gilstrap, & M. M. Sauzo
Reviewed by: Sarah Teague
Topic: Citizenship Behavior, Work Environment
Publication: Journal of Personality and Social Psychology
Article: A little thanks goes a long way: Explaining why gratitude expressions motivate prosocial behavior (JUN 2010)
Author: A. M. Grant, and F. Gino
Reviewed by: Sarah Teague
Topic: Citizenship Behaviors, Counter-Productive Work Behavior, Job Performance Publication: Journal of Management (SEP) Article: Organizational tenure and job performance Authors: T.W.H. Ng and D.C. Feldman Reviewed By: Benjamin Granger It is often intuited that employees who remain in an organization longer gain more knowledge of their job and the organization and thus perform at a higher level than employees
Topic: Citizenship Behavior, Fairness
Publication: Journal of Applied Psychology (MAR 2010)
Article: Paying you back or paying me forward: Understanding rewarded and unrewarded organizational citizenship behavior
Authors: M.A. Korsgaard, B.M. Meglino, S.W. Lester, & S.S. Jeong
Reviewed By: Bobby Bullock