How Features of a Service Job Influence Sexual Harassment
New research shows that a job’s compensation structure and emotional labor requirements can influence experiences of sexual harassment from customers.
New research shows that a job’s compensation structure and emotional labor requirements can influence experiences of sexual harassment from customers.
New research shows that high-level executives who appear narcissistic during a crisis set up their employees and their organizations for failure.
New research examines workplace incivility among dyads of coworkers. Additionally, the role of perceived norms regarding uncivil behavior is explored.
Researchers explore how supervisors engage in impression management to repair their social image following an episode of abusive behavior.
Workplace ostracism can arise in many situations and lead to many harmful workplace outcomes. How can organizations use this knowledge to build a more inclusive workforce?
Employees who are ostracized at work may experience emotional exhaustion in the workplace and at home. How can organizations mitigate these harmful effects?
Employees experiencing workplace rudeness may be judged unfairly by supervisors, especially if the employees are already out of favor.
New research explores how high performers are perceived by their peers and how those perceptions influence their behavior.
Research demonstrates that employees may act out destructively in response to abusive supervision.
Research shows that employees engage in more self-serving behavior when money is on the line. What can organizations do in response?