While some may criticize gossip in the workplace, a new study on “Retelling Stories in Organizations” finds that narrative repetition can play an important role in the development of organizational culture. Researchers found that these stories have the potential to influence employees’ perception of reality, and have moral and behavioral implications as well.
As the global economy rallies, we see an increase in cultural business start-ups. These creative industries, which include the arts, music, theatre, and so on, are in some ways quite different from conventional businesses. A cultural entrepreneur should take care to understand when their business can rely on social networking, and when it cannot.
When customers complain about service or products, many retailers turn to coupons and established procedures to manage complaints quickly. But how do these decisions by management actually interact and affect customer behavior? In this paper, authors investigate both the interaction of reacting quickly and using coupons to respond to a customer complaint.
Topic: Organizational Reputation, Off the Wall Publication: Research in Organizational Behavior (2012) Article: Corporate Social Responsibility as a Source of Employee Satisfaction Authors: Christopher W. Bauman & Linda J. Skitka Reviewed By: Thaddeus Rada In light of the many corporate scandals that have rocked the U.S. over the past several
Topic: Recruiting, Organizational Reputation
Publication: International Journal of Selection and Assessment
Article: Does image matter to different job applicants? The influences of corporate image and applicant individual differences on organizational attractiveness
Authors: W-C. Tsai & I. W-F. Yang
Reviewed By: Benjamin Granger
Topic: Compensation, Culture, Motivation, Rewards, Organizational Reputation Publication: The International Journal of Human Resource Management Article: Compensation as a Signal of Organizational Culture: The Effects of Advertising Individual or Collective Incentives Author: K. Kuhn Reviewed By: Lit Digger It is commonly assumed that compensation and rewards systems reflect the cultures of the organizations
Topic: Change Management, Organizational Reputation Publication: Academy of Management Journal (DEC 2008) Article: Good fences make good neighbors: A longitudinal analysis of an industry self-regulatory institution Author: M.L. Barnett, A.A. King Reviewed By: Katie Bachman In these “interesting” economic times, it seems like every company is struggling to overcome challenges within their organizations. Bad news: You need to be worried about what your competitors struggle with too! In a recent article in the Academy of Management Journal, Barnett and