A Snapshot of SIOP 2016 (Pt. 4) – Diversity

Last month, I-O Psychologists convened in sunny California to share the latest cutting-edge research and plot to take over the world.  In both regards, the 31st annual conference of the Society for Industrial Organizational Psychology (SIOP) was a huge success.  

But don’t worry if you didn’t make it, IOatWork is bringing SIOP to you!  We’ve partnered with numerous SIOP presenters, and they’ve provided us with the nitty-gritty on some of the very best presentations, which we now offer to you in a multi-part series.  

So buckle up!  

For the first time ever, SIOP is coming straight into your home or workplace—kind of like a peer-reviewed Kool-Aid Man.  

We hope you enjoy!

A Snapshot of SIOP 2016 Part 4: Diversity from I/O at Work

How Can Leaders Effectively Manage Employees’ Negative Emotions?


Publication: Leadership Quarterly (2016)
Article: The role of leader emotion management in leader-member exchange and follower outcomes
Reviewed by: Kevin Leung

Leaders often have to deal with employees’ negative emotions. Whether employees are feeling anxious about a project, feeling sad about being turned down for promotion, or feeling angry about being unfairly treated, leaders play a part in managing these emotions. New research (Little, Gooty, & Williams, 2016) has shown that how these emotions get handled can affect employees’ performance and how they feel about their jobs.

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Emotional Intelligence Leads to Good Moods and Creativity in the Workplace


Publication: Journal of Applied Psychology, 2015
Article: Regulating and Facilitating: The Role of Emotional Intelligence in Maintaining and Using Positive Affect for Creativity
Reviewed by: Ben Sher

Emotional intelligence is good for influencing many workplace outcomes, but can it really lead to creativity in the workplace? Some past researchers believed that the two had nothing to do with each other. They said that emotional intelligence was about figuring out the single best way to handle an emotional situation and creativity was about brainstorming many different ways of doing things. These almost sound like opposite strategies. But new research (Parke, Seo, Sherf, 2015) has found that skills and strategies associated with emotional intelligence can ultimately lead to more creativity in the workplace.

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Which Leadership Style Leads to Burnout?


Publication: Journal of Occupational Health Psychology
Article: Leadership Styles, Emotion Regulation, and Burnout
Reviewed by: Steven Guy

Leadership style is often indicative of the type of emotional response strategy that leaders will use when interacting with their employees. According to the researchers (Arnold, Connelly, Walsh, & Martin Ginis, 2015), leaders engage in three primary response strategies: surface acting, deep acting, and genuine emotion. They say that the type of response strategy will affect the likelihood that a leader will experience burnout. Here is a brief description of each type of acting that leaders may use:

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Developmental Job Experience Might Not Be for Everyone

Organizations often give top performing employees developmental job experience in order to prepare them for the next level. These experiences are useful for enhancing managerial skills, and employees with a preference for learning new things are likely to reap more benefits from them. However, research on the benefits of developmental experience shows mixed results.

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Managing Your Emotions: Four Simple Steps to Success


Publication: Harvard Business Review (Nov 2013)
Article: Emotional Agility
Reviewed by: Susan Rosengarten

Fact: All people think negative thoughts from time to time.

We may feel sad or gloomy, or find ourselves in a funk that’s hard to shake. We’re human; it happens. Attempting to suppress such feelings (or even worse, buying into them) can leave a person feeling drained.

Strong leaders know that it’s okay to think undesirable thoughts on occasion. But being a strong person means keeping things in perspective and not letting these thoughts take over. Managing your emotions is a key skill that can benefit everyone, both personally and professionally.

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Quantitative Evidence that the Emotional Labor in Jobs is Easier with Emotional Intelligence (IO Psychology)

Topic: Emotional Intelligence
Publication: Journal of Applied Psychology (SEP 2011)
Article: The Primacy of Perceiving: Emotion Recognition Buffers Negative Effects of Emotional Labor
Authors: Myriam N. Bechtold, Sonja Rohrmann, Irene E. De Pater, and Bianca Beersma
Reviewed by: Mary Alice Crowe-Taylor, Ph.D.

Are jobs that require emotional labor seemingly everywhere? Well, since the service industry continues to be a growing sector of all western economies, and jobs in the service industry often do, the answer is a resounding “Yes!” Employees in these jobs must manage their own feelings in order to display correct emotions for job performance. For example, to be effective, nurses need to display a range of positive emotions, and not many negative ones. This emotion regulation constitutes emotional labor and can be quite stressful.

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Keep Cool: The Effectiveness of Avoiding Anger and Maintaining Poise in Negotiations

Topic: Conflict, Emotional Intelligence, Human Resource Management
Publication: Journal of Applied Psychology (SEP 2011)
Article: Hot or Cold: Is Communicating Anger or Threats More Effective in Negotiation?
Authors: Sinaceur, M., Van Kleef, G. A., Neale, M. A., Adam, H., & Haag, C.
Reviewed By: Thaddeus Rada

Although there are few certainties in organizational life, the presence of conflict is one facet of organizational dynamics that is virtually guaranteed to occur from time to time. When conflict does occur, there is likely to be a negotiation process between the parties involved to resolve it, and as part of this negotiation process, two things that may be communicated are anger or threats. Although these communication strategies are similar, there are some key differences between them that may impact their effectiveness in negotiations. A new paper by Marwan Sinaceur and colleagues explores these differences.

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Group Job Satisfaction Determined by the Emotional Intelligence of Its Leader

Topic: Leadership, Teams, Emotional Intelligence, Job Satisfaction
Publication: Small Group Research (JAN 2011)
Article: Managers’ Trait Emotional Intelligence and Group Outcomes: The Case of Group Job Satisfaction
Authors: L. Zampetakis & V. Moustakis
Reviewed By: Allison B. Siminovsky

Regardless of the nature of an organization’s end goals, it is in any organization’s best interests to have employees that are satisfied with their jobs.  Individual job satisfaction has been linked to increased performance and higher organizational loyalty, amongst other positive implications.  It has been found in the past that individual job satisfaction and trait emotional intelligence, or one’s emotional self-awareness, are linked, as being able to identify and regulate one’s emotions has had positive effects on job satisfaction. 

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Emotional Intelligence: A tangled web of definitions, predictors, outcomes, and models

Topic: Emotional Intelligence, Job Performance, Leadership
Publication: Industrial and Organizational Psychology: Perspectives on Science and Practice
Article: Emotional Intelligence: Toward Clarification of a Concept
Author: C. Cherniss
Selected commentary authors: Kaplan, Cortina, and Ruark (2010); Antonakis, J. & Dietz, J. (2010)
Reviewed by: Samantha Paustian-Underdahl

Emotional Intelligence (EI) has been one of the most popular topics studied throughout the history of I/O psychology. Given its popularity, it has been defined and measured in several different ways throughout time, leading to some confusion and controversy in the field. Cherniss (2010) argues that despite these multiple definitions and models, most researchers generally agree on what EI is: ‘‘the ability to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion, and regulate emotion in the self and others’’ (Mayer, Salovey, & Caruso, 2000, p. 396).

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