Category: Emotional Intelligence

Quantitative Evidence that the Emotional Labor in Jobs is Easier with Emotional Intelligence (IO Psychology)

Topic: Emotional Intelligence Publication: Journal of Applied Psychology (SEP 2011) Article: The Primacy of Perceiving: Emotion Recognition Buffers Negative Effects of Emotional Labor Authors: Myriam N. Bechtold, Sonja Rohrmann, Irene E. De Pater, and Bianca Beersma Reviewed by: Mary Alice Crowe-Taylor, Ph.D. Are jobs that require emotional labor seemingly everywhere?

Keep Cool: The Effectiveness of Avoiding Anger and Maintaining Poise in Negotiations

Topic: Conflict, Emotional Intelligence, Human Resource Management Publication: Journal of Applied Psychology (SEP 2011) Article: Hot or Cold: Is Communicating Anger or Threats More Effective in Negotiation? Authors: Sinaceur, M., Van Kleef, G. A., Neale, M. A., Adam, H., & Haag, C. Reviewed By: Thaddeus Rada Although there are few

Does It Pay to Measure Emotional Intelligence During Selection?

Topic: Assessment, Emotional Intelligence, Staffi
Publication: International Journal of Selection and Assessment (MAR 2010)
Article: Emotional intelligence in selection contexts: Measurement method, criterion-related validity, and vulnerability to response distortion
Authors: N.D. Christiansen, J.E. Janovics, and B.P. Siers
Reviewed By: Benjamin Granger

Managing Grief in the Workplace

Topic: Emotional Intelligence, Wellness Publication: Academy of Management Article:  Grief and the workplace. Blogger: Benjamin Granger To shed light on the issue of grief in the workplace, Mary Ann Hazen (2008) provided several suggestions for how managers and organizations can effectively respond to grieving employees. Several suggestions provided by Hazen (2008)

What’s the Big Deal with Emotional Intelligence Tests?

Topic: Emotional Intelligence, Selection Publication: Journal of Organizational Behavior Article: Faking emotional intelligence: Comparing response distortion on ability and trait based EI measures. Authors: A.L. Day, S.A. Carroll Reviewed by: Benjamin Granger Many believe that job applicants can fake personality tests. And we know that in some cases (e.g., unproctored, online) cheating on ability

Crazy Leadership Findings

Topic: Emotions at Work, Leadership, Personality Publication: Personality and Individual Differences Article: The “dark” side of leadership personality and transformational leadership: an exploratory study. Blogger: LitDigger Are you tired of all the literature linking narcissism to leadership? Ready for a new spin? Well, buckle your safety belts and whirl around with me. A

Oh give me a BREAK!

Topic: Emotional Intelligence, Job Performance, Wellness Publication: Academy of Management Journal Article: Making the break count: An episodic examination of recovery activities, emotional experiences, and positive affect displays Blogger: LitDigger Do your customer service employees do work-like activities during their breaks or maybe even not take their breaks at all? If you care about