To relate with coworkers, we can empathize with their feelings or try to understand how they see the world. Which approach works better?
Emotional intelligence sounds like it’s good for lots of positive things, but can you believe that creativity in the workplace is among them? New research confirms this somewhat unexpected finding, and shows that it really makes a lot of sense. What does this mean for organizations, and how can you use this to foster creativity in your workplace?
Everyone has negative thoughts and feelings from time to time. It’s how we process and deal with these emotions that define us. Read on to learn four easy practices that can help with managing your emotions and erasing obstacles in your path to success.
Topic: Emotional Intelligence Publication: Journal of Applied Psychology (SEP 2011) Article: The Primacy of Perceiving: Emotion Recognition Buffers Negative Effects of Emotional Labor Authors: Myriam N. Bechtold, Sonja Rohrmann, Irene E. De Pater, and Bianca Beersma Reviewed by: Mary Alice Crowe-Taylor, Ph.D. Are jobs that require emotional labor seemingly everywhere?
Topic: Conflict, Emotional Intelligence, Human Resource Management Publication: Journal of Applied Psychology (SEP 2011) Article: Hot or Cold: Is Communicating Anger or Threats More Effective in Negotiation? Authors: Sinaceur, M., Van Kleef, G. A., Neale, M. A., Adam, H., & Haag, C. Reviewed By: Thaddeus Rada Although there are few
Topic: Leadership, Teams, Emotional Intelligence, Job Satisfaction
Publication: Small Group Research (JAN 2011)
Article: Managers’ Trait Emotional Intelligence and Group Outcomes: The Case of Group Job Satisfaction
Authors: L. Zampetakis & V. Moustakis
Reviewed By: Allison B. Siminovsky
Topic: Emotional Intelligence, Job Performance, Leadership
Publication: Industrial and Organizational Psychology: Perspectives on Science and Practice
Article: Emotional Intelligence: Toward Clarification of a Concept
Author: C. Cherniss
Selected commentary authors: Kaplan, Cortina, and Ruark (2010); Antonakis, J.& Dietz, J. (2010).
Reviewed by: Samantha Paustian-Underdahl