New research demonstrates that, for employees, merely having emotional intelligence is not the same thing as using it. How does workplace ostracism play a role?
To relate with coworkers, we can empathize with their feelings or try to understand how they see the world. Which approach works better?
Researchers find that perspective taking and empathic concern are distinct forms of interpersonal learning. Which is better in the workplace?
Research shows that emotional intelligence plays an important role in influencing good moods, which can facilitating creativity in the workplace.
Research explores how different leadership styles are associated with different emotional strategies. What are the implications?
Both positive and negative outcomes may be in store for employees who are given developmental job experience. What should organizations do?
Everyone has negative thoughts and feelings from time to time. It’s how we process and deal with these emotions that define us. Authors offer four easy practices that can help manage emotions and erase obstacles in the path to success.
New research demonstrates the positive effects of emotional intelligence, but only in jobs that have a high level of managerial work.
Researchers examine emotional labor and try to determine which employees will be good at it.
Researchers explain why it is important to keep your cool during tense negotiations or organizational conflicts.
