We all think of forgiveness as a way to improve relationships and remove tension from a situation. Recent studies have shown that this is not always the case. Offering forgiveness can actually prove detrimental to a working relationship. When is forgiveness productive and when can it backfire?
Could job performance determine whether or not an employee is victimized? Because future work performance may be impaired by such treatment, there is both an individual and organizational imperative to deal with this issue.