Category: *Journal of Applied Psychology

unethical customers

How Unethical Customers Cost Organizations Twice

If you are an employee who witnesses your customers constantly acting unethically, it might start to bother you. But did you also know that it could lead you to emotional exhaustion, work-family conflict, and other problems that affect you and your organization? Unethical behavior is difficult to stop, but how can we protect our employees from its harmful effects?

Intelligence Testing: Is It Always the Smartest Thing to Do?

We’ve all heard about the unparalleled ability to predict job success by using intelligence tests, but do they tell us everything we need to know? New research uses meta-analysis to explore whether intelligence can predict other kinds of work behavior that can make an organization sink or swim. They find that in some cases, personality testing actually comes out ahead.

Sleep Deprived Employees Engage in More Unethical Workplace Behavior

Sleep Deprived Employees Engage in More Unethical Workplace Behavior

So, how many cups of coffee have you had today? New research shows that ingesting caffeine actually makes it less likely that sleep deprived employees will behave unethically in the workplace. The study also uncovered the nefarious role played by co-workers acting unethically, and showed how they can make sleep deprived people do more bad things.

Employee Sleepiness

Employee Sleepiness is Harmful for the Workplace

Sleepiness is what happens when people feel a strong biological urge to sleep. Unlike fatigue, which usually occurs when becoming exhausted by hard work, sleepiness has several different causes. These causes include poor sleep quantity (not getting enough sleep), poor sleep quality (waking up often while trying to sleep or

Cognitive Abilities

Specific Cognitive Abilities Can Benefit Selection Programs

When organizations spend millions of dollars on selection programs, return on investment becomes paramount. New research shows that we can improve our ability to predict job or training success when using tests of specific cognitive abilities, as long as these abilities are aligned with the actual job requirements.

Climate Uniformity

Climate Uniformity: A New Concept with Important Organizational Outcomes

Organizational climate can be a tricky subject, especially when there are multiple distinct opinions about the quality of a workplace. So what happens when some employees feel organizational support and other employees don’t? Poor communication, heightened task-conflict, and poor performance can occur.

Reducing Stereotyping

Reducing Stereotyping: What You’re Doing May Not be Working

Stereotypes can be harmful, especially in a workplace. So how can organizations train employees to reduce the influence of stereotypes on their behavior? New research shows that discussing the prevalence of negative stereotypes can actually make things worse. Instead, it may be better to highlight examples of employees who do not believe in or act on stereotypes.

Sense of Calling Can Affect Career Decisions

How a Sense of Calling Can Affect Career Decisions

New research reveals that having a strong sense of ”calling” early on in life may help later in navigating the tension between choosing the career you want versus choosing one for financial stability and job security. When a sense of calling is stronger earlier in life, perceived ability plays a greater role than actual ability when it comes to actually pursuing a challenging career.

Abusive Supervision may have Roots in Childhood

Abusive Supervision may have Roots in Childhood

Abusive supervision is a nasty common occurrence in the modern workplace. New research shows that supervisors are more likely to be abusive if they were exposed to family-related aggression as a child, especially if the supervisors are also “ruminators”. What can organizations do about it?