Tag: training

Diversity Training

Diversity Training: Are All Methods Equal?

The workforce is more diverse than it has ever been, with the number of female, racial or ethnic minority, and older employees continuously increasing. With the change in worker composition, organizations are becoming increasingly focused on diversity training. But, are all methods equal? A recent article shows that some methods may be more effective than others.

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Workforce Diversity: Does Diversity Training Improve Creativity?

Companies talk all the time about the incredible value of diversity in driving innovation and creativity, yet the research tells us it’s not quite so clear-cut. Most companies already utilize some form of diversity training to try to get the most out of their diverse workforces, but even that is no guarantee of success. New research looks at the effectiveness of diversity training, and shows us the conditions in which it should—and shouldn’t—be used.

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Emotional Intelligence Leads to Good Moods and Creativity in the Workplace

Emotional intelligence sounds like it’s good for lots of positive things, but can you believe that creativity in the workplace is among them? New research confirms this somewhat unexpected finding, and shows that it really makes a lot of sense. What does this mean for organizations, and how can you use this to foster creativity in your workplace?

Cognitive Abilities

Specific Cognitive Abilities Can Benefit Selection Programs

When organizations spend millions of dollars on selection programs, return on investment becomes paramount. New research shows that we can improve our ability to predict job or training success when using tests of specific cognitive abilities, as long as these abilities are aligned with the actual job requirements.

Reducing Stereotyping

Reducing Stereotyping: What You’re Doing May Not be Working

Stereotypes can be harmful, especially in a workplace. So how can organizations train employees to reduce the influence of stereotypes on their behavior? New research shows that discussing the prevalence of negative stereotypes can actually make things worse. Instead, it may be better to highlight examples of employees who do not believe in or act on stereotypes.

Organizational Socialization Tactics to Help Newcomers Adjust

Using Organizational Socialization Tactics to Help Newcomers Adjust

New research shows that certain organizational socialization tactics can help reduce newcomer anxiety and foster a greater sense of competence on the job. When socialization tactics enable the building of trusting relationships, organizations can facilitate greater organizational commitment among newcomers.

How Organizations Can Fast-Track Transitioning Leaders

Employees transitioning into leadership roles need to quickly adapt to new expectations and responsibilities– skills that often come from experience. But a new study suggests that supervisors facilitate leader development, both by showing great leadership during the training phase and by telling crucial info on areas of responsibility and reporting channels right up front.

Reaping the Benefits of Diversity Training

Studies show that diversity within organizations can lead to both positive and negative outcomes. The study detailed in “A meta-analytic evaluation of diversity training outcomes” suggests that diversity training– a course of instruction aimed at increasing the participants’ cultural awareness, knowledge, and skills in order to benefit an organization– plays a key role in determining the impact diversity has on the company.

Be in Charge of Your Workplace Well-being

What makes a great workplace or a terrible one? Many would say upper management makes the difference or company values or even the guy in the next cubicle. Long days, stressful meetings, a grumpy boss are all factors that we would expect to determine our workplace well-being. Surprisingly, new research indicates that the key factor to well-being in your workplace is you.

The Downside to Monitoring Web-based Trainings

There are many reasons to monitor employees. Particularly when implementing relatively new technologies such as web-based trainings, it might seem wise to monitor not only employee skill acquisition, but also their efficiency completing the training, their internet activity, even the speed of their keystrokes. However, monitoring has a downside.

Middle Skills Gap: Why are employers struggling to fill certain positions?

While many Americans are struggling to land a job, open positions all over the country remain unfilled and apparently unfillable. Employers just can’t find enough qualified candidates. So, what’s the solution? Training programs to fill the “middle skills gap.” Read more on how to implement an effective training program.

When Customers Attack: Verbal Aggression and Employee Performance (IO Psychology)

Topic: Job Performance, Training, Conflict Publication: Journal of Applied Psychology (SEPT 2012) Article: When Customers Exhibit Verbal Aggression, Employees Pay Cognitive Costs Authors: A. Rafaeli, A. Erez, S. Ravid, R. Derfler-Rozin, D.E. Treister, R. Scheyer Reviewed By: Ben Sher What happens when customers get angry? For starters, they may yell,

Are Five Choices Better Than Three? (IO Psychology)

Topic: Selection Publication: International Journal of Selection and Assessment Article: The three option format for knowledge and ability multiple-choice tests: A case for why it should be more commonly used in personnel testing Authors: Edwards, B. D. Arthur, W. Jr., and Bruce, L. L. Reviewer: Neil Morelli When it comes

Tips for Getting Tips (IO Psychology)

Topic: Job Performance, Personality, Training Publication: Journal of Applied Psychology (NOV 2011) Article: Want a Tip? Service Performance as a Function of Emotion Regulation and Extraversion Authors: N. Chi, A.A. Grandey, J.A. Diamond, K.R. Krimmel Reviewed By: Ben Sher Your restaurant server is quite the professional!  He manages a genuine,

The effectiveness of computer-based simulation games (IO Psychology)

Topic: Training Publication: Personnel Psychology (SUMMER 2011) Article: A meta-analytic examination of the instructional effectiveness of computer-based simulation games Author: Sitzmann, T. Reviewed by: Alexandra Rechlin Computer-based simulation games are increasingly being used in training, but how does their effectiveness compare to that of traditional training methods? And what are

Increasing Training Transfer (I/O Psychology)

Topic: Training, Learning, Motivation Publication: Journal of Business and Psychology EC 2011) Article: Influencing learning states to enhance trainee motivation and improve training transfer Authors: Weissbein, D. A., Huang, J. L., Ford, J. K., & Schmidt, A. M. Reviewed by: Alexandra Rechlin How many times have you heard about or

Learning to learn: aim high and believe in yourself!

Topic: Training, Goals, Learning
Publication: Psychological Bulletin (March, 2011)
Article: A meta-analysis of self-regulated learning in work-related training and educational attainment: What we know and where we need to go
Authors: T. Sitzmann, K. Ely
Reviewed by: Alexandra Rechlin

Poker Face in Workplace: The Good, The Bad, and The…

Topic: Job Performance, Training
Publication: Journal of Applied Psychology (MAR 2011)
Article: Service Without a Smile: Comparing the Consequences of Neutral and Positive Display Rules
Authors: J.P. Trougakos, C.L. Jackson, D.J. Beal
Reviewed By: Ben Sher

The Waning Voices of Senior Employees: Does Tenure Reduce Impact Levels?

Topic: Potential, Staffing, Training, Turnover
Publication: Human Resource Management (JAN 2011)
Article: Does voice go flat? How tenure diminishes the impact of voice
Authors: D. Avery, P. McKay, D. Wilson, S. Volpone, and E. Killham
Reviewed By: Allison B. Siminovsky

Who Reports Transferring Skills that Weren’t Trained?

Topic: Training
Publication: International Journal of Selection and Assessment (DEC 2010)
Article: Transferring more than learned in training: Employees’ and managers’ (over)generalization of skills
Authors: D.S. Chiaburu, K.B. Sawyer and C.N. Thoroughgood
Reviewed By: Benjamin Granger

How Might Trainers Be Contributing to the Transfer Problem?

Topic: Training
Publication: Human Resource Management (JUL/AUG)
Article: A missing link in the transfer problem? Examining how trainers learn about training transfer
Authors: H.M. Hutchins, L.A. Burke, and A.M. Berthelsen
Reviewed By: Benjamin Granger

Want more Bang For Your Training Buck? Then make sure your employees feel supported.

Topic: Training
Publication: International Journal of Selection and Assessment (JUN 2010)
Article: Social support in the workplace and training transfer: a longitudinal analysis
Authors: D.S. Chiaburu, K. Van Dam, & H.M. Hutchins,
Reviewed By: Jared Ferrell

Is What We Think We Know, What We Actually Know?

Topic: Assessment, Training
Publication: Academy of Management Learning & Education (JUN)
Article: Self-assessment of knowledge: A cognitive learning or affective measure?
Authors: T. Sitzmann, K.E. Ely, K.G. Brown and K.N. Bauer
Reviewed By: Benjamin Granger

A New Flavor in Training: Learner Control over Intelligent Agents

Topic: Training SIOP Presentation: Trainee-trainer similarity in e-learning: Effects with computerized trainers Presenters: T.S. Behrend and L.F. Thompson Reviewed By: Benjamin Granger Despite its disadvantages, e-learning is becoming more and more popular in organizational and educational settings and thus the task is for researchers to explore ways that can help trainees benefit from

Experiential Learning and Leadership Development

Topic: Leadership, Training and Development Publication: Industrial and Organizational Psychology: Perspectives on Science and Practice Article: Recasting Leadership Development Authors: M. McCall Selected commentary authors: P. R. Yost & M. M. Plunkett; , B. E. Baran & M. Adelman; D. Day; D. S. DeRue & S. Ashford Reviewed By: Samantha

Better Training Outcomes are just a Few Reminders Away

Topic: Training Publication: Journal of Applied Psychology (JAN 2010) Article: Sometimes you need a reminder: The effects of prompting self-regulation on regulatory processes, learning and attrition. Authors: T. Sitzmann and K. Ely Reviewed By: Benjamin Granger Have you ever taken a training course and noticed your mind wandering?  Or have you

Exploratory Training For Everyone! Yes, Everyone!

Topic: Training Publication: Journal of Applied Psychology: An International Review (JAN 2010) Article: Active/Exploratory training promotes transfer even in learners with low motivation and cognitive ability Authors: N. Keith, T. Richter, and J. Naumann Reviewed By: Benjamin Granger Exploratory training refers to an instructional strategy that allows trainees to explore

Guiding Trainees through e-Learning the Quick and Easy Way

Topic: Training Publication: Personnel Psychology (WINTER 2009) Article: A multilevel analysis of the effect of prompting self-regulation in technology-delivered instruction Authors: T. Sitzmann, B.S. Bell, K. Kraiger, and A.M. Kanar Reviewed By: Benjamin Granger Let’s start with a sobering reality check: Many trainees are ineffective at managing their time and

Who Sits Through E-Learning Anyway?

Topic: Training Publication: Learning and Individual Differences (1st QUARTER 2009) Article: The influence of goal orientation dimensions on time to train in a self-paced training environment Authors: K. Ely, T. Sitzmann, and C. Falkiewicz Reviewed By: Benjamin Granger E-learning refers to computer-mediated training that grants trainees a great deal of control

The Muddy Waters of Measuring Executive Coaching

Given the amount of money organizations invest in executive coaching programs, it would be refreshing if someone could come up with a reliable and fool-proof way to measure their effectiveness. Organizations are complex entities, so developing a measurement tool like this would be a notable challenge.  Levenson (2009) explored a

Great Expectations: Catalyst for Employee Learning and Development

Topic: Job Performance, Leadership, Training Publication: Journal of Management (OCT 2009) Article: Pygmalion and employee learning: The role of leader behaviors Authors: X.M. Bezuijen, P.T. van den Berg, K. van Dam, and H. Thierry Reviewed By: Benjamin Granger Isn’t it fascinating how our expectations of others so frequently come to fruition?  The finding

Active learning (Is this your first time, Doctor?)

Topic: Training Publication: Journal of Applied Psychology (SEP 2009) Article: Active learning: When is more better? The case of resident physicians’ medical errors. Authors: T. Katz-Navon, E. Nevah, and Z. Stern Reviewed By: Benjamin Granger Active learning refers to a broad spectrum of training strategies in which individual trainees are

Cha Cha Cha Changes…in Selection and Training

Topic: Performance, Selection, Training Publication: Journal of Applied Psychology (JUL 2009) Article: Effects of selection and training on unit-level performance over time: A latent growth modeling approach   Authors: C. H. Van Iddekinge, C. H. Ferris, P. L. Perrewe, A. A. Perryman, F. R. Blass, & T. D. Heetderks Blogger:

Do happy trainees = learned trainees?

Topic: Training Publication: Journal of Applied Psychology (JUL 2009) Article: Power to the people: Using learner control to improve trainee reactions and learning in web-based instructional environments   Authors: K. A. Orvis, S. L. Fisher, & M. E. Wasserman Reviewed By: Benjamin Granger Recently, some have argued trainee satisfaction IS important

Recommendations from Ten Years of Research on Training

Topic: Training Publication: Annual Review of Psychology (JAN 2009) Article: Benefits of training and development for individuals and teams, organizations and society. Authors: H. Aquinas, K. Kraiger Reviewed by: Benjamin Granger In a recent article published in the Annual Review of Psychology, Aguinis and Kraiger (2009) present a review of research

Faded Feedback – Just a Fad?

Topic: Feedback, Training Publication: Human Performance Article: Faded versus increasing feedback, task variability trajectories, and transfer of training. Author: J.S. Goodman, R.E. Wood Featured by: Benjamin Granger In training situations, immediate, specific, and frequent feedback to the learner is often prescribed  by the experts. However, there is evidence that this “high guidance” feedback may ultimately

Want to Maximize Transfer of Training? Get Leaders Involved!

Topic: Leadership, Motivation, Training Publication: International Journal of Training and Development Article: Leader influences on training effectiveness: Motivation and outcome expectations processes. Blogger: Benjamin Granger Delivering employee training is one of the most frequently utilized and important Human Resource functions. Although this is well-known, organizations often overlook the true goal of training. So what is the TRUE

Keeping the Fires Lit

The nagging question for anyone who has ever led a training session has to be: “Did they get it?”  In the quest to make training more meaningful, researchers in Personnel Psychology evaluated how supplemental training materials given out after the usual training session effected progress.  Managers learning interpersonal skills were

How to Make an Active Learning Intervention Effective

Topic: Training Publication: Journal of Applied Psychology Article:  Active learning: Effects of core training design elements on self-regulatory processes, learning, and adaptability. Blogger: Benjamin Granger Current thinking about how employees should be trained has changed dramatically.  Instead of trainees being passive recipients of information, organizations are now employing active learning elements into their training programs. In a recent JAP article, Bell and Kozlowski (2008) took a closer

Job Satisfaction and Voluntary Turnover

Topic: Turnover Publication: Academy of Management (2008) Article: Understanding Voluntary Turnover: Path-Specific Job Satisfaction Effects and the Importance of Unsolicited Job Offers’. Blogger: LitDigger Do you buy in to the notion that employee turnover is most affected by job satisfaction and current unemployment rates?  If so, you are in good academic company,

What’s All the Training FOR (Frame of Reference)?

Topic: Training Publication: The Journal of Applied Psychology (2008) Article: Using frame-of-reference training to understand the implications of rater idiosyncrasy for rating accuracy. Blogger: Rob Stilson Frame of Reference (FOR) training is intended to get all raters on the same metric to mitigate idiosyncrasies caused by raters whose ideas about what