Category: Self Efficacy

Proactive Performance Increases Customer Satisfaction (IO Psychology)

Topic: Culture, Self-Efficacy, Job Attitudes, Citizenship Behavior Publication: Journal of Applied Psychology (MAY 2012) Article: Doing the right thing without being told: Joint effects of initiative climate and general self-efficacy on employee proactive customer service performance. Authors: S. Raub, H. Liao Reviewed By: Ben Sher In the customer service division,

Waging WARS on Workplace Arrogance

Topic: Performance, Personality, Self Efficacy
Publication: Human Performance
Article: Acting superior but actually inferior?: Correlates and consequences of workplace arrogance
Authors: R.E. Johnson, S.B. Silverman, A. Shyamsunder, H-Y Swee, O.B. Rodopman, E. Cho, and J. Bauer
Reviewed By: Benjamin Granger

Culture Matters When it comes to Stressors and Strains

Topic: Culture, Self Efficacy, Work Environment
Publication: Applied Psychology: An International Review (JAN 2010)
Article: A cross-national examination of self-efficacy as a moderator of autonomy/job strain relationships
Authors: M.M. Nauta, C. Liu, and C. Li
Reviewed By: Benjamin Granger

Brains before Beauty…OR…Beauty and the Best

Topic: Self Efficacy Publication: Journal of Applied Psychology (MAY 2009) Article:  Does it pay to be smart, attractive, or confident (or all three)?  Relationships among general mental ability, physical attractiveness, core self-evaluations, and income. Authors: T.A. Judge, C. Hurst, L.S. Simon Reviewed by: Larry Martinez Who among us would be surprised

The Goal Revision Seesaw: What Makes it Move?

Topic: Self Efficacy, Goals Publication: The Journal of Applied Psychology (2008) Article: The role of feedback, causal attributions, and self-efficacy in goal revision .Author: A.P. Tolli, A.M. Schmidt Reviewed by: Benjamin Granger One thing that we know is that employees frequently revise their performance goals. But we know less about how and why they do so….until now. In a recent study from Journal of Applied