Categories : *Journal of Applied Psychology
Emotional Labor: The True Cost of Service With a Smile
Research explores why some employees are better suited to performing the emotional labor that is typically required in the customer service industry.
Categories : *Academy of Management
Envy At Work May Not Always Be Bad
Envy at work can cause great difficulties or motivate in unexpected ways. In this study, researchers find that envy is not always bad. What are the determining factors?
Categories : *Journal of Applied Psychology
Big Five Personality Factors: Are They Effective for Selection?
Researchers demonstrate that tests of specific personality factors may be more useful for hiring than broader personality tests.
Categories : *Harvard Business Review
Leaders Succeed with Warmth and Competence
Social psychology research demonstrates that warmth and competence are key attributes of successful leaders.
Categories : *International Journal of Selection and Assessment
How Useful is Conscientiousness for Predicting Job Performance?
Researchers discover that conscientiousness has limited usefulness when predicting job performance. Where does it matter most?
Categories : *Personnel Psychology
Transformational Leadership Can Depend on the Followers
Research shows that the effectiveness of transformational leadership hinges on several key characteristics of the followers.
Categories : *Personnel Psychology
Uncommon Personality Traits and Career Performance
In this study, authors move beyond the “dark triad” to assess aberrant personality tendencies at work via an alternative methodology.
Categories : *International Journal of Selection and Assessment
How Do Job Applicants Respond to Personality Tests?
Researchers explore how job applicants react to the personality tests they must take to get hired.
Categories : *Journal of Personality and Social Psychology
Which Personality Characteristics Predict Academic Performance?
Researchers find that certain measures of personality are predictive of academic performance.
Categories : Uncategorized
Number of Facebook Friends Relates to Personality
Researchers find that extraverted people typically have more Facebook friends compared to introverted people.