Category: Job Performance

To Monitor or not to Monitor Emails: That is the Question

Topic: Job Performance Publication: Academy of Management Perspectives (NOV 2009) Article: Monitoring employee emails: Is there any room for privacy? Authors: W.P. Smith and F. Tabak Reviewed By: Benjamin Granger It’s hard to imagine work without email. For many employees, email is a necessity. One potential problem with email, however,

Mentoring: A Win-Win-Win Situation

Topic: Mentoring, Job Performance Publication: Journal of Occupational and Organizational Psychology (DEC 2009) Article: What can I gain as a mentor? The effect of mentoring on the job performance and social status of mentors in China Authors: D. Liu, J. Liu, H.K. Kwan, and Y. Mao Reviewed By: Benjamin Granger

After the Honeymoon: Supervisor support is still important

Topic: Job Performance Publication: Journal of Applied Psychology (JUNE 2009) Article: Change in newcomers’ supervisor support and socialization outcomes after organizational entry Authors: M. Jokisaari, J. Nurmi Reviewed by: Larry Martinez Most organizational researchers know about the “Honeymoon Effect” – the notion that employees are on their best behavior in the months

So Many Constraints…Just Let Me to be Conscientious!

Topic: Job Performance, Personality Publication: Journal of Organizational Behavior (NOV 2009) Article: A meta-analytic investigation into the moderating effects of situational strength on the conscientiousness-performance relationship Authors: R.D. Meyer, R.S. Dalal and S. Bonaccio Reviewed By: Benjamin Granger Conscientiousness is a personality trait that predisposes employees to be well organized, attentive

Job Demands are to “I can’t” as Job Resources are to “I won’t”

Topic: Burnout, Job Analysis, Job Performance Publication: Journal of Organizational Behavior (OCT 2009) Article: How changes in job demands and resources predict burnout, work engagement, and sickness absenteeism Authors: W.B. Schaufeli, A.B. Bakker, W. Van Rhenen Reviewed By: Benjamin Granger There are many theories that explain the causes and effects of

Finding the Optimal Working Flow

Topic: Job Performance Publication: Journal of Occupational and Organizational Psychology (SEP 2009) Article: ‘Flow’ at work: An experience sampling approach Authors: C.J. Fullagar and E.K. Kelloway Reviewed By: Benjamin Granger Although many IO psychologists are concerned with negative work states and behaviors such as burnout, stress and strain, workplace accidents, and

How Can You Be So Rude!?

Topic: Job Performance, Work Environment, Culture Publication: Organizational Behavior and Human Decision Processes (MAY 2009) Article: Overlooked but not untouched: How rudeness reduces onlookers’ on routine and creative tasks Authors: Porath, C. L. and Erez, A. Reviewed By: Benjamin Granger Now here’s a topic that might make you ball your

Effective Goals CAN Fly Under the Radar

Topic: Goals, Job Performance Publication: Organizational Behavior and Human Decision Processes Article: An exploratory field experiment of the effect of subconscious and conscious goals on employee performance. Author: A. Shantz, G.P. Latham Featured by: Benjamin Granger Do subconscious goals lead to improved employee performance? What exactly are subconscious goals?  Unlike conscious goals, employees are unaware of subconscious goals. When they become aware

Comparing Modes of Customer Service Communication

Topic: Job Performance Publication: Computers in Human Behavior Article: Human communication in customer-agent-computer interaction: Face-to-face versus over telephone .Author: A. Kira, D.M. Nichols, M. Apperley Featured by: Benjamin Granger Regarding consumer service, organizations strive for several outcomes: 1) The customer receives quality service, 2) the service is delivered in a timely manner, and

What to do about the Failure-Focused Employee

Topic: Job Performance, Motivation Publication: Human Performance Article: Failure avoidance motivation in a goal-setting situation. Author: S.R. Heimerdinger, V.B. Hinsz Featured by: Benjamin Granger Although it is known that employees who set specific and difficult goals tend to outperform those who set broad and relatively easy goals, different employees have differing motivational mindsets when they set their goals. Some employees are motivated to