Emotional Intelligence

Quantitative Evidence that the Emotional Labor in Jobs is Easier with Emotional Intelligence (IO Psychology)

On January 13, 2012 By I-O AT WORK

Topic: Emotional Intelligence Publication: Journal of Applied Psychology (SEP 2011) Article: The Primacy of Perceiving: Emotion Recognition Buffers Negative Effects of Emotional Labor Authors: Myriam N. Bechtold, Sonja Rohrmann, Irene E. De Pater, and Bianca Beersma Reviewed by: Mary Alice Crowe-Taylor, Ph.D. Are jobs that require emotional labor seemingly everywhere?

Categories : *Journal of Applied Psychology Conflict Emotional Intelligence Human resource managementTags : conflict emotional intelligence

Keep Cool: The Effectiveness of Avoiding Anger and Maintaining Poise in Negotiations

On November 2, 2011 By I-O AT WORK

Topic: Conflict, Emotional Intelligence, Human Resource Management Publication: Journal of Applied Psychology (SEP 2011) Article: Hot or Cold: Is Communicating Anger or Threats More Effective in Negotiation? Authors: Sinaceur, M., Van Kleef, G. A., Neale, M. A., Adam, H., & Haag, C. Reviewed By: Thaddeus Rada Although there are few

Categories : *International Journal of Selection and Assessment Assessment Emotional Intelligence StaffingTags : assessment emotional intelligence human resource management human resources industrial-organizational psychology organizational development staffing

Does It Pay to Measure Emotional Intelligence During Selection?

On June 9, 2010 By I-O AT WORK

Topic: Assessment, Emotional Intelligence, Staffi
Publication: International Journal of Selection and Assessment (MAR 2010)
Article: Emotional intelligence in selection contexts: Measurement method, criterion-related validity, and vulnerability to response distortion
Authors: N.D. Christiansen, J.E. Janovics, and B.P. Siers
Reviewed By: Benjamin Granger

Categories : *Academy of Management Emotional Intelligence WellnessTags : emotional intelligence wellness

Managing Grief in the Workplace

On June 16, 2009 By I-O AT WORK

Topic: Emotional Intelligence, Wellness Publication: Academy of Management Article: Grief and the workplace. Blogger: Benjamin Granger To shed light on the issue of grief in the workplace, Mary Ann Hazen (2008) provided several suggestions for how managers and organizations can effectively respond to grieving employees. Several suggestions provided by Hazen (2008)

Categories : *Journal of Organizational Behavior Emotional Intelligence SelectionTags : emotional intelligence selection

What’s the Big Deal with Emotional Intelligence Tests?

On June 16, 2009 By I-O AT WORK

Topic: Emotional Intelligence, Selection Publication: Journal of Organizational Behavior Article: Faking emotional intelligence: Comparing response distortion on ability and trait based EI measures. Authors: A.L. Day, S.A. Carroll Reviewed by: Benjamin Granger Many believe that job applicants can fake personality tests. And we know that in some cases (e.g., unproctored, online) cheating on ability

Categories : *Personality and Individual Differences Emotional Intelligence Leadership PersonalityTags : emotional intelligence leadership personality

Crazy Leadership Findings

On June 15, 2009 By I-O AT WORK

Topic: Emotions at Work, Leadership, Personality Publication: Personality and Individual Differences Article: The “dark” side of leadership personality and transformational leadership: an exploratory study. Blogger: LitDigger Are you tired of all the literature linking narcissism to leadership? Ready for a new spin? Well, buckle your safety belts and whirl around with me. A

Categories : *Academy of Management Emotional Intelligence Job Performance WellnessTags : emotional intelligence job performance wellness

Oh give me a BREAK!

On May 21, 2009 By I-O AT WORK

Topic: Emotional Intelligence, Job Performance, Wellness Publication: Academy of Management Journal Article: Making the break count: An episodic examination of recovery activities, emotional experiences, and positive affect displays Blogger: LitDigger Do your customer service employees do work-like activities during their breaks or maybe even not take their breaks at all? If you care about