To relate with coworkers, we can empathize with their feelings or try to understand how they see the world. Which approach works better?
Everyone has negative thoughts and feelings from time to time. It’s how we process and deal with these emotions that define us. Read on to learn four easy practices that can help with managing your emotions and erasing obstacles in your path to success.
Topic: Emotional Intelligence Publication: Journal of Applied Psychology (SEP 2011) Article: The Primacy of Perceiving: Emotion Recognition Buffers Negative Effects of Emotional Labor Authors: Myriam N. Bechtold, Sonja Rohrmann, Irene E. De Pater, and Bianca Beersma Reviewed by: Mary Alice Crowe-Taylor, Ph.D. Are jobs that require emotional labor seemingly everywhere?
Topic: Conflict, Emotional Intelligence, Human Resource Management Publication: Journal of Applied Psychology (SEP 2011) Article: Hot or Cold: Is Communicating Anger or Threats More Effective in Negotiation? Authors: Sinaceur, M., Van Kleef, G. A., Neale, M. A., Adam, H., & Haag, C. Reviewed By: Thaddeus Rada Although there are few