Categories : *Journal of Applied Psychology Job Attitudes Personality
Which Employees Go Above and Beyond — and Why?
Topic: Personality, Job Attitudes Publication: Journal of Applied Psychology (JUL 2009) Article: Personality and Citizenship Behavior: The mediating role of job satisfaction Authors: Ilies, R., Fulmer, I.S., Spitzmuller, M., & Johnson, M. D. Reviewed By: Benjamin Granger Organizational Citizenship Behaviors (OCBs) are discretionary work behaviors that enhance the organizational environment