Categories : *Journal of Applied Psychology
How to Create High Performing Work Teams
Research demonstrates that the effects of employee needs for achievement, affiliation, and power can all affect team performance.
Categories : *Journal of Applied Psychology
Taking Back Control from an Abusive Boss
Researchers explore the best way for employees to respond to abusive supervision in the workplace, and explain why employee personality matters.
Categories : *Applied Psychology: An International Review
Balancing Work and Family: Global Differences and Similarities
Researchers explore the issue of work-family conflict across different cultures and settings to provide advice for organizations.
Categories : *Personnel Psychology
How Customer Service Should Deal with Difficult Customers
Customer service representatives are typically under enormous pressure and stress, especially because of the difficult customers they encounter. New research demonstrates that the way they choose to react will have important implications on their emotional state.
Categories : *Journal of Management
Technology Blurs The Boundaries Between Work and Home
As technology changes the workplace and jobs, how can organizations make sure that the benefits outweigh the detriments?
Categories : *Journal of Applied Psychology
What Type of Conflict Culture Does Your Organization Have?
Research uncovers three distinct types of conflict culture within organizations and determines the outcomes of each style.
Categories : *Journal of Applied Psychology
How Angry Customers Affect Employee Performance
Researchers consider what happens when customer get angry. How does this effect employees in the customer service industry?
Categories : *Journal of Applied Psychology
Fighting Back or Playing Nice: How Employees React to Bullying Bosses
Researchers examine two different responses to abusive behavior from bosses and explain why this matters for organizations.
Categories : *Journal of Applied Psychology1 Comment
When Does Conflict Improve Team Performance?
Researchers demonstrate that conflict specifically related to the job can benefit performance when a psychological safety climate is in place.
A Bad Boss Can Ruin Your Marriage
Topic: Conflict, Stress, Work-Life Balance, Workplace Deviance Publication: Personnel Psychology Article: The Fallout from Abusive Supervision: An Examination of Subordinates and Their Partners Authors: Carson, D. S., Ferguson, M., Perrewé, P. L., & Whitten, D. Reviewed By: Katie Bachman Maybe this can be filed in the “Well, Duh” folder, but