How to Create High Performing Work Teams
Research demonstrates that the effects of employee needs for achievement, affiliation, and power can all affect team performance.
Research demonstrates that the effects of employee needs for achievement, affiliation, and power can all affect team performance.
Researchers explore the best way for employees to respond to abusive supervision in the workplace, and explain why employee personality matters.
Researchers explore the issue of work-family conflict across different cultures and settings to provide advice for organizations.
Customer service representatives are typically under enormous pressure and stress, especially because of the difficult customers they encounter. New research demonstrates that the way they choose to react will have important implications on their emotional state.
As technology changes the workplace and jobs, how can organizations make sure that the benefits outweigh the detriments?
Research uncovers three distinct types of conflict culture within organizations and determines the outcomes of each style.
Researchers consider what happens when customer get angry. How does this effect employees in the customer service industry?
Researchers examine two different responses to abusive behavior from bosses and explain why this matters for organizations.
Researchers demonstrate that conflict specifically related to the job can benefit performance when a psychological safety climate is in place.
Topic: Conflict, Stress, Work-Life Balance, Workplace Deviance Publication: Personnel Psychology Article: The Fallout from Abusive Supervision: An Examination of Subordinates and Their Partners Authors: Carson, D. S., Ferguson, M., Perrewé, P. L., & Whitten, D. Reviewed By: Katie Bachman Maybe this can be filed in the “Well, Duh” folder, but