If you’ve ever worked in the service industry, you know that some customers can be incredibly frustrating. You get angry, your blood pressure rises, you try really hard to hold your tongue, and then you complain to your coworkers later. And you feel better.
Publication: Proceedings of Association for Computing Machinery Conference on Computer Supported Cooperative Work (2012) Article: The personality of popular Facebook users Authors: Daniele Quercia, Renaud Lambiotte, David Stillwell, Michal Kosinski, & Jon Crowcroft Reviewed By: Scott Charles Sitrin Imagine that you’re trying to fill a sales position and are looking
Topic: Personality Publication: Personnel Psychology (1991) Article: The big five personality dimensions and job performance: A meta-analysis Authors: Murray R. Barrick & Michael K. Mount Reviewed By: Scott Charles Sitrin Personality and job performance are related, according to a study performed by Murray Barrick of Texas A & M University
Topic: Business Strategy, Change Management Publication: Harvard Business Review (DEC 2012) Article: Two Routes to Resilience Authors: Clark Gilbert, Matthew Eyring and Richard N. Foster Reviewed By: Susan Rosengarten Strategists at every organization worry about keeping their companies’ products and services relevant for the twenty first century. With new electronics
Topic: Personality Publication: 2011 IEEE International Conference on Privacy, Security, Risk, and Trust, and IEEE International Conference on Social Computing Article: Our twitter profiles, our selves: Predicting personality with Twitter Authors: Daniele Quercia, Michal Kosinskii, David Stillwell, & Jon Crowcroft Reviewed By: Scott Charles Sitrin When you use Twitter, you
Topic: Sport Psychology Publication: Journal of Applied Sport Psychology (2012) Article: Something to shout about: A simple, quick performance enhancement technique improved strength in both experts and novices Authors: Amy S. Welch & Mark Tschampl Reviewed By: Scott Charles Sitrin Have you ever watched tennis – particularly the women’s professional
Topic: Gender, Discrimination, Development Publication: Journal of Management (NOV 2012) Article: Benevolent sexism at work: Gender differences in the distribution of challenging developmental experiences Authors: King, E. B., Botsford, W., Hebl, M. R., Kazama, S., Dawson, J. F., & Perkins, A. Reviewed by: Alexandra Rechlin Women are breaking the glass
Topic: Interviewing Publication: Psychological Science (2010) Article: Power posing: Brief nonverbal displays affect neuroendocrine levels and risk tolerance Authors: Dana R. Carney, Amy J.C. Cuddy, & Andy J. Yap Reviewed By: Scott Charles Sitrin Before an interview, you review your CV and letter of intent and familiarize yourself with the
There are six steps that strategic leaders can take to become more effective and drive results for their organizations.
Topic: Selection Publication: Journal of Applied Sport Psychology (2012) Article: Athletes’ preferred characteristics and qualifications of sport psychology practitioners: A consumer market analysis Authors: John R. Lubker, Amanda J. Visek, Jack C. Watson II, & Darius Singpurwalla Reviewed By: Scott Charles Sitrin When choosing a sport-psychology practitioner, intercollegiate athletes prefer
