Employees Who Are Treated Poorly May Adopt Bad Behavior Themselves
New research finds that employees who experience bad behavior from customers may be more likely to treat other customers poorly.
New research finds that employees who experience bad behavior from customers may be more likely to treat other customers poorly.
Research demonstrates some ways that CEO characteristics differ from other high-level executives. What are the implications?
There are many examples of successful jerks in the businesses world. Could there be some hidden benefit of this unsavory personality?
Researchers test three different diversity training strategies to find which one works best in lowering prejudice and workplace unfairness.
Researchers discover that adaptability and job satisfaction are crucial components of workplace proactivity. Why is this the case?
Structured job interviews often include behavioral questions, where the applicant is supposed to talk about a time when he demonstrated a particular skill or ability. Storytelling is an important aspect of being able to answer these types of questions successfully. A new study explores the important role of storytelling in interviews and shows how to increase your likelihood of getting hired.
Organizations are starting to use proctored internet testing to decrease cheating on their pre-employment tests. It seems like a great idea – you can monitor applicants while they’re testing and it’s pretty hard for them to cheat. However, a new study shows why you might want to be cautious about using proctored internet tests in your organization.
In today’s world of work, you’re always thinking about the next job. But have you thought about how your resume makes people perceive you? Have you thought about what aspects of your resume might make you seem more hirable and land you the job of your dreams? If you haven’t thought about these things, it’s not too late. Recent research provides some practical advice on how you can make your resume shine!
Researchers provide tips for organizations on how to reduce cheating on unproctored internet tests.
Many companies understand how important it is to survey employee satisfaction on the job. But does it matter how many employees actually respond to the survey?