Categories : *Journal of Applied Psychology
Outsiders Are Better Negotiators Than Insiders
Researchers explain how team outsiders possess a natural advantage during negotiations. Why does this occur?
Categories : *Academy of Management Journal
Are Empowering Leaders or Directive Leaders More Effective?
Research shows that directive leaders lead to short term success, while empowering leaders are better in the long run.
Categories : *Journal of Applied Psychology
How Furloughs Can Affect Job Performance
Employees have a limited amount of stress and pressure that they can tolerate on the job. How do employees handle the additional stress of being threatened with a job furlough?
Categories : *Personnel Psychology
How Customer Service Should Deal with Difficult Customers
Customer service representatives are typically under enormous pressure and stress, especially because of the difficult customers they encounter. New research demonstrates that the way they choose to react will have important implications on their emotional state.
Categories : *Harvard Business Review
How to Become Indispensable at Work
When high performers leave or retire, their knowledge and know-how often leaves with them. How can employees preserve that knowledge for their companies and become indispensable when previous experts leave?
Categories : *Journal of Applied Psychology
Employees Get Promoted by Getting Noticed
Competition for rewards can be fierce within a company. New research shows that rewards are likely to go to employees who interact with their bosses the most.
Categories : *Harvard Business Review
The Best Way for Employees to Help Others
Generous employees can contribute to a business climate that is profitable, productive, and efficient. But it is possible to be too generous. Harvard Business Review offers some suggestions for effective giving.
Categories : *Personnel Psychology
Get Hired by Staying Positive
Researchers discover what sets people apart from others during the job application process. The secret appears to be the ability to stay in a good mood.
Categories : *Academy of Management
Envy At Work May Not Always Be Bad
Envy at work can cause great difficulties or motivate in unexpected ways. In this study, researchers find that envy is not always bad. What are the determining factors?
Categories : *Journal of Applied Psychology
Big Five Personality Factors: Are They Effective for Selection?
Researchers demonstrate that tests of specific personality factors may be more useful for hiring than broader personality tests.