Categories : *Journal of Applied Psychology
How Angry Customers Affect Employee Performance
Researchers consider what happens when customer get angry. How does this effect employees in the customer service industry?
Categories : *Journal of Applied Psychology
Comparing Emotional Labor Strategies
Researchers take a deep dive on the topic of emotional labor in the workplace.
Categories : *Personnel Psychology
Computer Simulations Are Effective For Training Employees
Researchers investigate the efficacy of training employees through computer simulations.
Categories : *Journal of Business and Psychology
Improving Transfer of Training
Researchers conduct an intervention to improve transfer of training.
Categories : *Journal of Applied Sport Psychology
The Importance of Practice in Developing Expertise
Researchers explore the importance of practice in developing expertise. Implications for the business world are discussed.
Categories : *Personnel Psychology
Psychological Capital Can Lead to Improved Job Performance
Researchers study the concept of psychological capital and explain how it can contribute to increased job performance.
Categories : *Psychological Bulletin
Strategies That Enhance Self-Regulated Learning at Work
Research demonstrates which self-regulated learning strategies work toward helping people achieve their learning goals.
Categories : *Journal of Applied Psychology
How Emotional Display Rules Affect Employees
Display rules dictate the emotions employees are expected to express on a specific job. How can this affect employee performance?
Categories : *Human Resource Management
Why Employee Voice Is So Important for New Hires
Researchers investigate the concept of employee voice, or the ability to speak up and be heard while at work. It may be more crucial for newer employees.
Measuring the Effectiveness of Employee Coaching
Researchers devise a measurement scale that can help organizations track the effectiveness of employee coaching.