Companies talk all the time about the incredible value of diversity in driving innovation and creativity, yet the research tells us it’s not quite so clear-cut. Most companies already utilize some form of diversity training to try to get the most out of their diverse workforces, but even that is no guarantee of success. New research looks at the effectiveness of diversity training, and shows us the conditions in which it should—and shouldn’t—be used.
Stereotypes can be harmful, especially in a workplace. So how can organizations train employees to reduce the influence of stereotypes on their behavior? New research shows that discussing the prevalence of negative stereotypes can actually make things worse. Instead, it may be better to highlight examples of employees who do not believe in or act on stereotypes.
New research shows that certain organizational socialization tactics can help reduce newcomer anxiety and foster a greater sense of competence on the job. When socialization tactics enable the building of trusting relationships, organizations can facilitate greater organizational commitment among newcomers.
What makes a great workplace or a terrible one? Many would say upper management makes the difference or company values or even the guy in the next cubicle. Long days, stressful meetings, a grumpy boss are all factors that we would expect to determine our workplace well-being. Surprisingly, new research indicates that the key factor to well-being in your workplace is you.
There are many reasons to monitor employees. Particularly when implementing relatively new technologies such as web-based trainings, it might seem wise to monitor not only employee skill acquisition, but also their efficiency completing the training, their internet activity, even the speed of their keystrokes. However, monitoring has a downside.
Have you ever wondered whether a specific type of practice leads to better performance? Or is just “showing up” good enough to make progress? Researchers in this study sought to answer that question, and the answer may prove relevant for e-learning communities!
While many Americans are struggling to land a job, open positions all over the country remain unfilled and apparently unfillable. Employers just can’t find enough qualified candidates. So, what’s the solution? Training programs to fill the “middle skills gap.” Read more on how to implement an effective training program.
Topic: Job Performance, Training, Conflict Publication: Journal of Applied Psychology (SEPT 2012) Article: When Customers Exhibit Verbal Aggression, Employees Pay Cognitive Costs Authors: A. Rafaeli, A. Erez, S. Ravid, R. Derfler-Rozin, D.E. Treister, R. Scheyer Reviewed By: Ben Sher What happens when customers get angry? For starters, they may yell,
Topic: Selection Publication: International Journal of Selection and Assessment Article: The three option format for knowledge and ability multiple-choice tests: A case for why it should be more commonly used in personnel testing Authors: Edwards, B. D. Arthur, W. Jr., and Bruce, L. L. Reviewer: Neil Morelli When it comes