Categories : *Journal of Applied Psychology
How Store Managers Can Improve Customer Satisfaction
Research finds that store managers not only affect employees, they also play an important role in affecting the satisfaction of customers.
Categories : *Academy of Management
Unethical Organizational Behavior Can Spread Quickly
Have you found yourself wondering how organizations can get away with corruption? How it can seemingly become an industry norm to engage in devious practices? New research may provide some answers. THE RESEARCH STUDY Research on the use of wage arrears—purposely delaying payment of workers’ earned wages—in Russia showed that
Categories : *International Journal of Selection and Assessment
Maximizing the Predictive Power of Personality Tests
Although measures of personality are fairly common in employee selection and assessment contexts, research suggests that measures of various personality characteristics tend to be less predictive of job performance than other common selection tests (e.g., cognitive ability tests, technical work sample tests). Typically, items on personality measures ask job applicants/employees
Categories : *Journal of Applied Psychology
Workplace Fairness is Crucial for Powerful Supervisors
Researchers find that workplace fairness is especially important for leaders who are powerful, and less important for leaders who are not powerful.
Categories : *The Financial
An Opportunity for Evidence-Based Talent Management
There is a huge opportunity for industrial-organizational psychologists and human resource professionals to implement talent management strategies that are based on evidence. This could help organizations achieve long-term success.
Categories : *Human Performance
How to Match Feedback to the Type of Performance Goal
Researchers investigate how the the type of feedback can affect whether employees are successful at achieving their work-related goals.
Categories : *Journal of Applied Psychology
How Organizations Can Reduce Employee Turnover
New research investigates the relationship between job performance and voluntary turnover. How can organizations get their best employees to stay?
Categories : *Journal of Applied Psychology
How Performance Appraisals Are Affected by Bias
Recent research finds that performance appraisal ratings are often affected by the biases harbored by the rater. What are the implications for organizations?
Looking for a Job? Be Careful About Social Media Posts
Research considers who is more likely to share inappropriate personal information on social media posts. The implications for job seekers and the employee selection process are discussed.
Categories : *International Journal of Selection and Assessment
The Pros and Cons of Using Work Samples in Selection
Researchers discuss the pros and cons of using work samples as part of the employee selection process.