Organizational climate can be a tricky subject, especially when there are multiple distinct opinions about the quality of a workplace. So what happens when some employees feel organizational support and other employees don’t? Poor communication, heightened task-conflict, and poor performance can occur.
Teamwork is often an unavoidable necessity in most workplaces, and crucial for productivity and competitiveness. A new study examines how team personality traits such as extroversion and agreeableness ultimately influenced individuals’ helping behaviors. Groups who ranked high on extroversion seemed to adopt cooperative norms, which influenced individual behaviors, whereas agreeableness seemed to impact only individual helping.
Workplace creativity has become increasingly valuable to employers. In the new study researchers found significant differences in how employees in Eastern and Western cultures function best creatively. They found that, due to factors such as power distance and collectivism, social context played a major role.
We’ve all seen employees in the service industry subjected to abusive behavior by rude customers. A new study by Ruodan Shao and Daniel P. Skarlicki finds that employees’ reactions to mistreatment by customers varies in individualistic and collectivistic cultures. It also suggests several solutions for dealing with the stress such rude treatment often causes.
When problems arise in the workplace, employee voice often provides the corrective feedback needed to fix them. A new study on “Doing Right Versus Getting Ahead” finds that duty-oriented employees may be more likely to speak up than achievement-oriented employees, and suggests ways that organizations can empower team players.
Every leader has a different style, from unilateral to more democratic decision-making. But a new study suggests that, as long as supervisors and employees agree on the Power Distance (or disparity in control) between them, it can have positive benefits on workplace performance.
With more and more women around the world entering the work force, the need for understanding the pressures of balancing work and family life has never been greater. “International Perspectives on Work and Family” reviews four papers on the subject, providing a greater understanding of how this balance varies from culture to culture.