When customers complain about service or products, retailers have different approaches in how they respond. How do these decisions by management actually influence customer behavior?
Topic: Diversity, Turnover Publication: Journal of Business Research (NOV 2009) Article: What causes turnover among women on top management teams? Authors: H.A. Krishnan Reviewed By: Benjamin Granger Although women are underrepresented in upper management, the gender diversity of Top Management Teams (TMTs) is steadily increasing. In fact, research suggests that the
Transformational leadership is associated with an increase in creativity and innovation, specifically when employees feel psychological empowerment.
Topic: Change Management, Job Attitudes, Organizational Performance Publication: Journal of Business Research Article: Exploring civic virtue and turnover intention during organizational changes. Blogger: LitDigger If you buy me a coffee, I’ll tell you what I know. If you cover my shift, I’ll cover yours next week. If you buy me dinner,
