Categories : *Journal of Applied Psychology
The Importance of Fostering a Service Climate
Researchers discuss the important of fostering a service climate for employee who are engaged in customer service.
Categories : *Personnel Psychology
Structured Job Interviews Promote Fairness in Hiring
Structured job interviews are not only more effective than unstructured interviews, but they also help reduce unfairness or bias during selection.
Categories : *Personnel Psychology *The Financial
Heavy Workloads Can Harm Employees
Researchers find that heavy workloads can negatively affect employees in multiple different ways.
Categories : *Journal of Cross-Cultural Psychology
Cultural Differences in the “Think Manager, Think Male” Phenomenon
Researchers explore how stereotypes affect female leaders in two different cultures.
Categories : *International Journal of Selection and Assessment
Does It Pay to Measure Emotional Intelligence During Selection?
Researchers investigate emotional intelligence tests used for employee selection. Do these tests tell organizations anything about job applicants beyond measures of personality and intelligence?
Categories : *Journal of Business and Psychology
When Does Job Satisfaction Relate to Performance?
Research investigates the relationship between job satisfaction and extra-role behavior at work. It finds a stronger relationship for employees who are not as conscientious.
Categories : *Journal of Business and Psychology1 Comment
Organizational Diversity: Actions Matter More Than Words
Researchers find that organizations can be more successful in creating a diversity climate when they practice what they preach.
Categories : *Journal of Vocational Behavior
Is There a Relationship Between Age and Job Performance?
Researchers find that job performance may be related to whether employees focus on future job-related opportunities. What are the implications for employees of different ages?
Categories : *Journal of Applied Psychology
Why Do Employees Perform Organizational Citizenship Behavior?
Researchers investigate why some employees are motivated to go the extra mile and engage in organizational citizenship behavior.
Categories : *Journal of Vocational Behavior
Excessive Job Demands Can Harm Employees
Researchers explain why excessive job demands can be so harmful for employees.