Category: Culture

Climate Uniformity

Climate Uniformity: A New Concept with Important Organizational Outcomes

Organizational climate can be a tricky subject, especially when there are multiple distinct opinions about the quality of a workplace. So what happens when some employees feel organizational support and other employees don’t? Poor communication, heightened task-conflict, and poor performance can occur.

Negotiating as a Team or Alone: Which is more effective?

The days of single country business teams are fast falling behind us. In the modern global marketplace most successful companies are multi-national. A negotiating team may consist of members from many countries, or even many continents. So, how does that affect negotiating style? Is negotiating as a team more effective? A new study suggests that based on the culture of the negotiators different tactics are more effective.

Email Etiquette: The Unwritten Rules We Follow

Topic: Culture, Decision Making Publication: Administrative Science Quarterly (SEP 2012) Article: Appeasing Equals: Lateral Deference in Organizational Communication Authors: Alison R. Fragale, John J. Sumanth, Larissa Z. Tiedens, and Gregory B. Northcraft Reviewed By: Susan Rosengarten Lets face it. We’re all addicted to checking our email. How many of us

Proactive Performance Increases Customer Satisfaction (IO Psychology)

Topic: Culture, Self-Efficacy, Job Attitudes, Citizenship Behavior Publication: Journal of Applied Psychology (MAY 2012) Article: Doing the right thing without being told: Joint effects of initiative climate and general self-efficacy on employee proactive customer service performance. Authors: S. Raub, H. Liao Reviewed By: Ben Sher In the customer service division,

The Competitive Advantage Behind Investing in Employees (Human Resource Management)

Topic: Performance, Human Resources, Culture, Business Strategy Publication: Journal of Applied Psychology (2012) Article: Impact of High-Performance Work Systems on Individual- and Branch- Level Performance: Test of a Multilevel Model of Intermediate Linkages Authors: Samuel Aryee, Fred O. Walumbwa, Emmanuel Y. M. Seidu, & Lilian E. Otaye Reviewed By: Lauren

The relationship between job performance and turnover – It’s not as simple as we thought! (IO Psychology)

Topic: Job Performance, Turnover, Culture Publication: Journal of Applied Psychology (JAN 2012) Article: The effect of culture on the curvilinear relationship between performance and turnover Authors: Michael C. Sturman, Lian Shao, & Jan H. Katz Reviewed by: Alexandra Rechlin The relationship between job performance and turnover has long been thought