Category: Culture

Evaluate Leaders

Stigma-by-Association: How Follower Characteristics Influence Evaluation of Leaders

It can be difficult to evaluate leaders. Do we judge them based on their actions, the success of the individuals in the group, or the group outcomes? Or is there some other way that we determine their effectiveness? Shocking new research shows that people may evaluate leaders based on the racial makeup of the people they are leading.

Distracting Technology in the Workplace

How to Stop Distracting Technology in the Workplace

Modern technology allows us to do some pretty amazing things. One of these things includes playing an engaging game of chess with someone on the opposite side of the planet while sitting at your work desk. Yes, technology can be distracting. But what can employers do about it? How can they make sure that employees focus on the work that they are supposed to be doing?

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Work-Life Balance and Smartphones: Disaster in the Making?

Research shows that smartphone use disrupts the balance between work and home. A new study shows that supervisor and coworker expectations of smartphone use during non-work hours can harmfully affect work-life balance. The study also found that feeling engaged at work may weaken the relationship between smartphone use and work-home interference.

Climate Uniformity

Climate Uniformity: A New Concept with Important Organizational Outcomes

Organizational climate can be a tricky subject, especially when there are multiple distinct opinions about the quality of a workplace. So what happens when some employees feel organizational support and other employees don’t? Poor communication, heightened task-conflict, and poor performance can occur.

Teamwork- How Team Personality Influences Individual Behaviors

Teamwork is often an unavoidable necessity in most workplaces, and crucial for productivity and competitiveness. A new study examines how team personality traits such as extroversion and agreeableness ultimately influenced individuals’ helping behaviors. Groups who ranked high on extroversion seemed to adopt cooperative norms, which influenced individual behaviors, whereas agreeableness seemed to impact only individual helping.

How Service Employees React to Mistreatment by Rude Customers

We’ve all seen employees in the service industry subjected to abusive behavior by rude customers. A new study by Ruodan Shao and Daniel P. Skarlicki finds that employees’ reactions to mistreatment by customers varies in individualistic and collectivistic cultures. It also suggests several solutions for dealing with the stress such rude treatment often causes.