Researchers investigate the importance of employee recovery while off the job, and explain how it can lead to increased productivity while on the job.
Researchers discuss the important of fostering a service climate for employee who are engaged in customer service.
Researchers determine the best practices that organizations can use to support their employees and provide them with work-life balance.
Researchers find that when employees believe that their work helps others, they may be less likely to suffer from emotional exhaustion or burnout.
Researchers compare two different emotional labor strategies commonly used by employees in the customer service industry.
Topic: Burnout, Job Analysis, Job Performance Publication: Journal of Organizational Behavior (OCT 2009) Article: How changes in job demands and resources predict burnout, work engagement, and sickness absenteeism Authors: W.B. Schaufeli, A.B. Bakker, W. Van Rhenen Reviewed By: Benjamin Granger There are many theories that explain the causes and effects of
Topic: Burnout, Turnover Publication: The Journal of Applied Psychology (2008) Article: Early predictors of job burnout and engagement. Blogger: Larry Martinez Burnout refers to a sense of just being ‘over’ one’s job, as in, “I don’t want to do this anymore, I’m burned out.” This is a problem for organizations and
