Research investigates how service employees deal with frustrating customers, specifically in regards to venting. What can organizations do to best support these often-stressed employees?
Researchers look at inappropriate humor in the workplace. What kind of fallout can organizations expect when allowing this to continue?
Researchers discover a link between the types of goals that employees set and their propensity to experience workplace stress and burnout.
Personality affects how employees feel when they take vacations. How can organizations ensure that all employees come back from vacation recharged?
Researchers investigate star employees and explain the unique set of challenges that organizations face when trying to keep them happy.
Researchers suggest that managers who enjoy their work will have higher job performance, higher job satisfaction, and lower stress.
Research demonstrates that workplace incivility can have a harmful effect on the home life of employees.
Researchers find that perceptions of unfairness in the workplace are related to a variety of negative consequences, including poor health and absenteeism.
Research cautions about the dangers of workplace stress, specifically noting how it can have a harmful effect on home life.
Researchers conduct a study on resource depletion among employees.
