Category: *Academy of Management

Customer Satisfaction Surveys: A Measure of Race and Gender. A Measure of Performance? Not So Much

Topic: Fairness, Diversity, Performance Appraisal
Publication: Academy of Management Journal
Article: An examination of whether and how racial and gender biases influence customer satisfaction
Authors: D. R. Hekman, K. Aquino, B. P. Owens, T. R. Mitchell, P. Schilpzand, & K. Leavitt
Reviewed By: Katie Bachman

Is Evidence-Based Management Actually Based on Evidence?

Topic: Human Resources
Publication: Academy of Management Perspectives
Article: What’s the evidence on evidence-based management? (NOV 2009)
Author: T. Reay, W. Berta, and M. K. Kohn
Reviewed by: Sarah Teague

Is What We Think We Know, What We Actually Know?

Topic: Assessment, Training
Publication: Academy of Management Learning & Education (JUN)
Article: Self-assessment of knowledge: A cognitive learning or affective measure?
Authors: T. Sitzmann, K.E. Ely, K.G. Brown and K.N. Bauer
Reviewed By: Benjamin Granger

One Morally Bankrupt Apple Spoils the Bunch…

Topic: Counter-Productive Work Behavior
Publication: Academy of Management Journal
Article: The normalization of deviant organizational practices: Wage arrears in Russia, 1991-98
Authors: Earle, Spicer, & Peter
Reviewed By: Katie Bachman

Imitating the Expert’s Behavior Can Diminish Organizational Performance: Here’s Why

Topic: Culture Publication: Academy of Management Journal (APR 2009) Article: The Enactment-Externalization Dialectic: Rationalization and the Persistence of Counterproductive Technology Design Practices in Student Engineering Authors: P.M. Leonardi, M.H. Jackson, A. Diwan Reviewed By: Katie Bachman What makes for an expert? In many workplaces, the idealization of an expert employee is

To Monitor or not to Monitor Emails: That is the Question

Topic: Job Performance Publication: Academy of Management Perspectives (NOV 2009) Article: Monitoring employee emails: Is there any room for privacy? Authors: W.P. Smith and F. Tabak Reviewed By: Benjamin Granger It’s hard to imagine work without email. For many employees, email is a necessity. One potential problem with email, however,

In the Mood for an OCB

Topic: Citizenship Behaviors, Workplace Deviance Publication: Academy of Management Journal (OCT 2009) Article: A within-person approach to work behavior and performance: Concurrent and lagged citizenship-counterproductivity associations, and dynamic relationships with affect and overall job performance. Authors: R.S. Dalal, H. Lam, H.M. Weiss, E.R. Welch, C.L. Hulin Reviewed By: Katie Bachman If

Misperceptions of Family-Work Conflict Maintain the Glass Ceiling

Topic: Conflict, Gender Publication: Academy of Management Journal (OCT 2009) Article: Bosses’ perceptions of family-work conflict and women’s promotability: Glass ceiling effects. Authors: J.M. Hoobler, S.J. Wayne, and G. Lemmon Reviewed By: Benjamin Granger Although women have made headway in cracking through the glass ceiling, this barrier is still very much