Tag: organizational performance

Implicit Assumptions and Organizational Context- A Recipe for Immoral Behavior?

Topic: Moral Behavior, Automatic Social Cognition
Publication: Journal of Applied Psychology
Article: Automatic ethics: The effects of implicit assumptions and contextual cues on moral behavior
Authors: Reynolds, S. J., Leavitt, K., & DeCelles, K. A.
Reviewed By: Bobby Bullock

Smarter Employees Perform Better, but Will They Stay?

Topic: Talent Management, Turnover
Publication: Journal of Applied Psychology (AUG)
Article: A conceptual and empirical analysis of the cognitive ability-voluntary turnover relationship
Authors: M.A. Maltarich, A.J. Nyberg, and G. Reilly
Reviewed By: Benjamin Granger

Customer Satisfaction Surveys: A Measure of Race and Gender. A Measure of Performance? Not So Much

Topic: Fairness, Diversity, Performance Appraisal
Publication: Academy of Management Journal
Article: An examination of whether and how racial and gender biases influence customer satisfaction
Authors: D. R. Hekman, K. Aquino, B. P. Owens, T. R. Mitchell, P. Schilpzand, & K. Leavitt
Reviewed By: Katie Bachman

How Important is The Store Manager?

Topic: Organizational Performance
Publication: Journal of Applied Psychology (MAY 2010)
Article: Store manager performance and satisfaction: Effects on store employee performance and satisfaction, store customer satisfaction, and store customer spending growth.
Authors: R.G. Netemeyer, J.G. Maxham III, D.R. Lichtenstein
Reviewed By: Allison Gabriel

When Job Satisfaction Does (Doesn’t) Matter for Performance

Topic: Performance, Personality
Publication: Journal of Business and Psychology (MAR 2010)
Article: Effects of job satisfaction and conscientiousness on extra-role behaviors
Authors: N.A. Bowling
Reviewed By: Benjamin Granger

Organizational Citizenship: more than a matter of “scratching backs

Topic: Citizenship Behavior, Fairness
Publication: Journal of Applied Psychology (MAR 2010)
Article: Paying you back or paying me forward: Understanding rewarded and unrewarded organizational citizenship behavior
Authors: M.A. Korsgaard, B.M. Meglino, S.W. Lester, & S.S. Jeong
Reviewed By: Bobby Bullock

Corporate Image, Attraction, and Top Talent

Topic: Recruiting, Organizational Reputation
Publication: International Journal of Selection and Assessment
Article: Does image matter to different job applicants? The influences of corporate image and applicant individual differences on organizational attractiveness
Authors: W-C. Tsai & I. W-F. Yang
Reviewed By: Benjamin Granger

What Makes for a Successful Employee and Why?

Topic: Job Performance, Personality
Publication: Journal of Occupational and Organizational Psychology (MAR 2010)
Article: Human capital and objective indicators of career success: The mediating effects of cognitive ability and conscientiousness
Authors: T.W.H. Ng and D.C. Feldman
Reviewed By: Benjamin Granger