Tag: work environment

Generational Differences in the Workplace.fb

Generational Differences in the Workplace: Careers Aren’t What They Used to Be

The “olden days” means something different to everyone. For me, it means a time when the internet wouldn’t start without a 60 second cacophony of assorted beeping and scratching sounds. But we can all agree that in the olden days career paths were different than they are now. How have careers changed? And how have generational differences in the workplace contributed to how people handle these changes?

workplace privacy

Workplace Privacy is a Growing Need

Facebook walls, Twitter feeds, nosy co-workers peeking over cubicles, sometimes it feels like our privacy is under constant attack. But even though workplace privacy is a growing concern for many employees, not everyone has the same privacy needs. What can organizations do to fulfill the privacy needs of all their employees?

Tell Me Again: How Retelling Stories in the Workplace Builds Culture

While some may criticize gossip in the workplace, a new study on “Retelling Stories in Organizations” finds that narrative repetition can play an important role in the development of organizational culture. Researchers found that these stories have the potential to influence employees’ perception of reality, and have moral and behavioral implications as well.

How Service Employees React to Mistreatment by Rude Customers

We’ve all seen employees in the service industry subjected to abusive behavior by rude customers. A new study by Ruodan Shao and Daniel P. Skarlicki finds that employees’ reactions to mistreatment by customers varies in individualistic and collectivistic cultures. It also suggests several solutions for dealing with the stress such rude treatment often causes.

Problem Solving at Work: It’s Not What You Know, but WHO You Know

When it comes to problem solving at work, it doesn’t necessarily matter what you know as much as who you know. Employees who work directly with products or customers have first-hand experience with some of their company’s biggest issues. But many don’t have the influence or resources to solve those

Building a Positive Work Environment: Acts of Kindness at Work

Just knowing you were kind to someone can improve your work day. Think of a time you helped a fellow coworker. Maybe they acted kindly in return. But the act of kindness alone can build a positive work environment. Did you find yourself thinking about that positive interaction later? The good feeling from helping someone is so powerful it can last till bedtime – literally.

Stay Positive: The Lasting Effects of Workplace Civility Intervention (IO Psychology)

Topics: Work Environment Publication: Journal of Occupational Health Psychology (OCT 2012) Article: Getting better and staying better: Assessing civility, incivility, distress, and job attitudes one year after a civility intervention. Authors: Michael P. Leiter, Arla Day, Debra Gilin Oore, & Heather K. Spence Laschinger Reviewed By: Aaron Manier The demands