Research suggests that harmful work outcomes occur when leaders react passively to uncivil workplace behavior.
Bob is a job applicant taking on online intelligence test as part of his pre-employment screening. Some of the questions are pretty hard, but he can simply Google the answers and get them right. Does he cheat? New research shows how organizations can help design these types of tests to make sure that cheating is less likely to occur.
Playing games or going to work, which is more fun? Okay, that was an easy one, but what if we could make work seem a little like a game? That would probably make work a little more fun, right? This process is called gamification, and researchers are discovering more about how we can use it to motivate employees to feel enthusiastic about going to work.