The “olden days” means something different to everyone. For me, it means a time when the internet wouldn’t start without a 60 second cacophony of assorted beeping and scratching sounds. But we can all agree that in the olden days career paths were different than they are now. How have careers changed? And how have generational differences in the workplace contributed to how people handle these changes?
Facebook walls, Twitter feeds, nosy co-workers peeking over cubicles, sometimes it feels like our privacy is under constant attack. But even though workplace privacy is a growing concern for many employees, not everyone has the same privacy needs. What can organizations do to fulfill the privacy needs of all their employees?
While some may criticize gossip in the workplace, a new study on “Retelling Stories in Organizations” finds that narrative repetition can play an important role in the development of organizational culture. Researchers found that these stories have the potential to influence employees’ perception of reality, and have moral and behavioral implications as well.
We’ve all seen employees in the service industry subjected to abusive behavior by rude customers. A new study by Ruodan Shao and Daniel P. Skarlicki finds that employees’ reactions to mistreatment by customers varies in individualistic and collectivistic cultures. It also suggests several solutions for dealing with the stress such rude treatment often causes.
When it comes to problem solving at work, it doesn’t necessarily matter what you know as much as who you know. Employees who work directly with products or customers have first-hand experience with some of their company’s biggest issues. But many don’t have the influence or resources to solve those
Company culture affects numerous aspects of employee experience, namely whether or not employees are encouraged to do their best work. The authors provide six simple guidelines to consider when fostering a culture that will inspire success. Check them out to learn how to create the “best workplace on earth!”
Helen of Troy. Keeping up with the Joneses. Green with Envy. Envy is a power force with many names, manifestations, and forms. It has caused conflicts, large and small, since humans first began to gather together. Envy at work can cause great difficulties or motivate in unexpected ways.
Topics: Work Environment Publication: Journal of Occupational Health Psychology (OCT 2012) Article: Getting better and staying better: Assessing civility, incivility, distress, and job attitudes one year after a civility intervention. Authors: Michael P. Leiter, Arla Day, Debra Gilin Oore, & Heather K. Spence Laschinger Reviewed By: Aaron Manier The demands