Topic: Turnover Publication: Journal of Organizational Behavior (NOV 2009) Article: A predictive study of emotional labor and turnover Authors: S.L. Chau, J.J. Dahling, P.E. Levy, J.M. Diefendorff Reviewed By: Katie Bachman Good customer service may be causing workers to consider leaving their organization. Putting on a smile through a difficult interaction
Research discovers how boardroom diversity leads to increased innovation and reputation, and ultimately better firm performance.
Topic: Job Performance, Personality Publication: Journal of Organizational Behavior (NOV 2009) Article: A meta-analytic investigation into the moderating effects of situational strength on the conscientiousness-performance relationship Authors: R.D. Meyer, R.S. Dalal and S. Bonaccio Reviewed By: Benjamin Granger Conscientiousness is a personality trait that predisposes employees to be well organized, attentive
Topic: Organizational Performance, Job Attitudes Publication: Academy of Management Journal (DEC 2009) Article: The relationship between perceptions of organizational politics and employee attitudes, strain and behavior: A meta-analytic examination. Authors: C-H. Chang, C. C. Rosen, & P. E. Levy Reviewed By: Benjamin Granger Organizational politics refer to activities that individuals
Topic: Training Publication: Journal of Applied Psychology (SEP 2009) Article: Active learning: When is more better? The case of resident physicians’ medical errors. Authors: T. Katz-Navon, E. Nevah, and Z. Stern Reviewed By: Benjamin Granger Active learning refers to a broad spectrum of training strategies in which individual trainees are
Topic: Stress Publication: Personnel Psychology (AUTUMN 2009) Article: Daily work stress and alcohol use: Testing the cross-level moderation effects of neuroticism and job involvement Authors: S. Liu, M. Wang, Y. Zhan, and J. Shi Reviewed By: Benjamin Granger Many employees (perhaps as many as 92.5 million in the U.S. alone)
Topic: Leadership, Personality, Performance Publication: Journal of Applied Psychology (MAY 2009) Article: The role of goal-focused leadership in enabling the expression of conscientiousness Authors: A.E. Colbert, L.A. Witt Reviewed By: Larry Martinez Colbert and Witt take the stance that goal-directed leadership tactics (being very directive about goals) creates an environment that allows
Topic: Assessment, Organizational Performance, Performance Appraisal Publication: Wall Street journal Article: Get rid of the performance review. Author: S.A. Culbert Feature by: Benjamin Granger Annual pay and performance reviews are rarely fun (We can all attest to that!). But it remains a common practice in many organizations. Surely there’s a good reason why we
Topic: Change, Organizational Development, Organizational Performance Publication: Administrative Science Quarterly Article: Bringing the context back in: Settings and the search for syndicate partners in venture capital investment networks. Blogger: Rob Stilson All right, so let me get the “summary” part of this out of the way first. A recent study by Sorenson and Stuart
Topic: Job Attitudes, Organizational Performance, Strategic HR Publication: Personnel Psychology Article: Employee attributions of the “why” of HR practices: Their effects on employee attitudes and behaviors, and customer satisfaction. Blogger: Benjamin Granger A recent article by Nishii and colleagues explores how employees’ beliefs about “why” management employs certain HR practices (training, payment, selection, etc.) affect organizational performance. Although
